Previously purchased songs don't show up when adding entire album with Music subscription

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Previously purchased songs don't show up when adding entire album with Music subscription

Hi,

This is happening with a few albums in my music library: I have previously purchased single songs from these albums, then after signing up for Apple Music I've added entire albums to my library. However, the previously purchased songs are now missing.

When I search for the album on Apple Music it shows that every song off the album is available offline on my device, except the previously purchased song. If I hit "+" at the top of the page or by clicking "..." then "+" next to the missing song, I see the "✓My Music" notification, and the "+" shows up again instead of the download symbol, and no changes are made to my library.

Any help is appreciated!

iOS 9.3b / iPad Air 2

Posted on Jan 20, 2016 4:42 AM

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Answer 1

spielbergsp Author

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Jan 20, 2016 5:00 AM in response to spielbergsp

Nevernimd, after some searching I've found that these purchases may be "unhidden" from iTunes.

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Answer 2

spielbergsp Author

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Jan 22, 2016 12:11 AM in response to spielbergsp

Actually, I spoke too soon. While the sogns in question have all been listed as hidden, unhiding them did not help at all as I am still unable to add them to my Music Library under Apple Music subscription. If I delete the album and add it again, I can even see that the song is downloading, but afterwards still missing from the album. Any ideas?

Update: Tried removing the album from the music libraty again, going to the iTunes Store app and downloading the purchased song there, but after downloading the icon changes immediately as if it hasn't downloaded.

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