Previous 1 2 Next 16 Replies Latest reply: Dec 1, 2006 9:40 AM by brandonkillian
1nfinity+1 Level 1 Level 1 (0 points)
When I try to charge my Nano 1st Gen., first the apple logo comes up on my screen, and then it shuts off, and the apple logo reappears, then it shut off again.. and it keeps repeating. I tried different cable, different computer, and tried resetting and reinstalling latest version of itunes, but nothing helps. How do I fix this?

Windows XP Pro
  • GJCK Level 1 Level 1 (0 points)
    Having the same issue with my 2GB Nano. Finally got it to charge and tried the 5 Rs and now it will run for a short while... then crashes repeatedly.

    Then the apple logo nonsense starts all over. It is now fully charged however the same problems persist
  • william scott1 Level 4 Level 4 (1,345 points)
    Would hate to speculate, but really sounds like you need to get it serviced. If you are close to an Apple store take it there or go here: http://depot.info.apple.com/ipod/

    Service request.
  • 1nfinity+1 Level 1 Level 1 (0 points)
    I brought it to the store.. they said it is perfectly fine, as long as I charge it with a wall adapter... What doesn't make sense to me is.. if you are forced to use only 1 charging option, there is obviously a problem with my iPod.
  • william scott1 Level 4 Level 4 (1,345 points)
    You might want to see if you can get to the next level at the store, maybe a manager. Explain the situation, or call Apple. You should be able to charge your ipod either from the wall or from the usb on your computer, that is assuming that you have a powered usb.
  • 1nfinity+1 Level 1 Level 1 (0 points)
    What's their number? lol
  • william scott1 Level 4 Level 4 (1,345 points)
    Canada

    (Consumer) (800) MY-APPLE (800-692-7753)

    hope this helps sorry not a better answer for you.
  • 1nfinity+1 Level 1 Level 1 (0 points)
    thanks a lot. =)
  • Frostine Level 3 Level 3 (675 points)
    if you are forced
    to use only 1 charging option, there is obviously a
    problem with my iPod.


    Not true at all. Could be an issue with your USB port on your computer. Or your USB cable. Perhaps your computer is a laptop and is configured to shutoff power to your USB root hubs to conserve energy.

    Best resolution is to contact tech support. From the way the issue has been described so far, I would say it is NOT a problem with the ipod, since it charges just fine on the charger.

    Now if you start to see the ipod battery die within seconds or minutes of being disconnected from the charger, then THAT would be a problem with the ipod. So far it sounds like something is wrong in your configuration (cord, port, ect.)

    You may also want to contact your computer manufacturer to troubleshoot your USB's.
  • william scott1 Level 4 Level 4 (1,345 points)


    He stated in his post "I tried different cable, different computer", Maybe both do not have a powered usb, see my post to him nov 22 under this same post. I could be a problem with his configuration of his computer, but he said that he tried another one doubt both would be the same. I could very well be a problem with with his Ipod.
  • 1nfinity+1 Level 1 Level 1 (0 points)
    tried 4 computers and 3 different wires, just to let you know.

      Windows XP Pro  
  • william scott1 Level 4 Level 4 (1,345 points)
    You really should get it serviced. It sounds like a problem with your Ipod. Really think you have done all you can.
  • Ira Perman Level 1 Level 1 (80 points)
    Now if you start to see the ipod battery die within
    seconds or minutes of being disconnected from the
    charger, then THAT would be a problem with the ipod.


    Hi there - I'm just joining this thread. Above you have described the situation with my 1st generation nano - or part of the situation. Here are the symptoms more fully described:

    1) It is not taking a charge - or at least it is acting as if the battery is dead when the nano is disconnected from its USB wall charger. Note: When it is connected to its USB wall charger it runs fine. (Too bad I can't take my house with me everywhere I go.) As soon as it is dissconnected, the screen goes blank and the nano can not be started up.

    2) When connected to the wall charger it indicates: "Charged" - showing the plug icon; never charging - showing the electric bolt.

    3) When I plug the nano into a powered USB port of my PowerMac, the nano's screen shows "Please Wait. Very Low Battery" and the spinning icon. It does this for hours on end. Note that I am using the same USB wire that I use with the wall charger.

    4) I have tried the 5R's. No go: iTunes does not even see the nano. Note: iTunes does see and update and charge my new shuffle. Thus, the USB port(s) are working and iTunes is functional (and is the latest release).

    5) A little background on this nano: About two months ago as I charged it, it got extremely hot. I disconnected it thinking that I had fried either the battery or the electronics. I did have some issues recharging, but they were resolved then by successfully running the 5R's - I had to go all the way to Restore, using iTunes which worked. It ran fine for a while - it even ran for 14 hours on a fresh charge. Now this new episode: it will not charge, can not by restored and only runs when plugged into the wall charger. I should add that it gave up the ghost four days ago while I was doing a workout during which it may have gotten a bit sweaty.

    Any thoughts or suggestions?




    PowerMac G5 Dual 2MHZ   Mac OS X (10.4.8)   8GB memory 2x250GB drives

    PowerMac G5 Dual 2MHZ   Mac OS X (10.4.8)   8GB memory 2x250GB drives

    PowerMac G5 Dual 2MHZ   Mac OS X (10.4.8)   8GB memory 2x250GB drives
  • Justjoshnothingmoreorless Level 1 Level 1 (0 points)
    try pressing the menu and center key,then plugging it in.(hold the center and menu while plugging it in
  • 1nfinity+1 Level 1 Level 1 (0 points)
    although im not expert or anything, but i feel that if it solely relies on the wall charger, then there is definitely something wrong with the battery.
Previous 1 2 Next