valray1

Q: Remove Trovi Malware from iMAC

Hi, I accidently installed Trovi on my iMAC.  I currently use Safari for my browser.  All of the old threads on Trovi are no longer working to remove this malware.  If I try to change the homepage in preferences, it changes right back.  I also have nothing listed under extensions that I can delete.  Please let me know how I uninstall the root of this trovi problem.  Thanks!

 

Valerie

iMac, OS X Yosemite (10.10.5), Malware

Posted on Jan 20, 2016 8:15 AM

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Q: Remove Trovi Malware from iMAC

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  • by John Galt,

    John Galt John Galt Jan 20, 2016 2:19 PM in response to valray1
    Level 8 (49,226 points)
    Mac OS X
    Jan 20, 2016 2:19 PM in response to valray1

    You inadvertently installed adware. You do not need to download or install anything to fix it.

     

    For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware. Apple's instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required. Instructions under the heading "Remove Downlite, VSearch, Conduit, Trovi, MyBrand, Search Protect, Buca Apps" will apply to your concern. Upgrading OS X to the latest release (El Capitan) will prevent most common adware from becoming installed.

     

    Review your Gatekeeper settings: OS X : About Gatekeeper - Apple Support. Gatekeeper is designed to help prevent you from inadvertently installing garbage software.

  • by Eric Root,

    Eric Root Eric Root Jan 20, 2016 2:41 PM in response to valray1
    Level 9 (71,593 points)
    iTunes
    Jan 20, 2016 2:41 PM in response to valray1