How do I make apple aware of a serious visual problem in iOS?

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How do I make apple aware of a serious visual problem in iOS?

Reporting this problem in their feedback section would be fruitless. There would be no way to easily walk them through it.

I have dealt with graphical problems with an iOS, some the same, since iOS 7

Are they not aware of them? They're hard to describe without sharing screenshots, which I guess I can do here except that I want to be able to report them in someway. I have a transition from one generation of the operating system to another and they don't go away.

It mostly seems to revolve around voice dictation, but whole portions of the text field disappear upon completion

Like I said, i've been dealing with this through multiple generations of software and phones. How is it something this blatantly obvious isn't addressed?

iPhone 6s, iOS 9.2.1

Posted on Jan 20, 2016 1:51 PM

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Answer 1

Kappy

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Jan 20, 2016 2:01 PM in response to ike1707

Apple Feedback

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Answer 2

ike1707 Author

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Jan 20, 2016 6:06 PM in response to Kappy

You've been incredibly helpful.

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Answer 3

KiltedTim

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Jan 20, 2016 6:09 PM in response to ike1707

Never seen that... And I've been through every version of iOS since the release of the very first iPhone in 2007.

Have you done any troubleshooting at all?

Since I'll assume you've rebooted the phone, restore iOS using iTunes and restore your backup.

If that doesn't fix it, restore iOS and set it up as a new device. Do NOT restore your backup.

If you still see the same behavior, make an appointment at the genius bar of your local Apple Store and have it checked.

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Answer 4

Chris CA

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82,513 points

Jan 20, 2016 6:19 PM in response to ike1707

ike1707 wrote:

Reporting this problem in their feedback section would be fruitless. There would be no way to easily walk them through it.

????

"Tell Siri to add like 15 numbers and it gets cut off on the screen"

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Answer 5

ike1707 Author

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Jan 20, 2016 6:28 PM in response to KiltedTim

YOU. This is what I needed, I was afraid I'd get no useful answers. This has followed me across multiple OS's and countless devices, so the backup idea fits. This leads me to believe that the only thing for it is to reestablish my settings and organization.. manually? it pains me to think about this but I'm willing to accept that. *sigh*

Thanks again for give me an actual answer. I'll give you some feedback on here after I give it a go.

Cheers.

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Answer 6

Chris CA

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82,513 points

Jan 20, 2016 6:50 PM in response to ike1707

Mine is doing the same.

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Answer 7

ike1707 Author

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Jan 20, 2016 9:26 PM in response to Chris CA

Wellllll that changes everything. I strongly do not suspect a flaw in my backup now. Good that I don't have to abandon my backup configuration- but not so that there is probably no resolution without Apple's assistance.

*sigh*

Thanks for the response. Looks like it's time to fill out their silly boxed feedback form.

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