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designerdude

Q: I dropped the Apple pencil the tip seemed cracked.

I unscrewed it and screwed on the replacment tip but the pen stopped working. Is it really that fragile?

iPad Pro Wi-Fi, apple pen

Posted on Jan 20, 2016 3:45 PM

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Q: I dropped the Apple pencil the tip seemed cracked.

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  • by N316,

    N316 N316 Jan 22, 2016 11:29 AM in response to designerdude
    Level 1 (0 points)
    Jan 22, 2016 11:29 AM in response to designerdude

    My pencil has also cracked just above the removable tip. I did not drop it or abuse it it any way. It just appears to be a weak spot in the plastic casing. I hope mine doesn't get worse as of now its still working. I had a local store contact apple about warranty coverage and they told me that it would not be covered. I plan on contacting apple myself. After only a couple weeks of normal use I shouldn't be having this issue.

  • by Briansyddall,Helpful

    Briansyddall Briansyddall Jan 22, 2016 1:26 PM in response to N316
    Level 6 (8,183 points)
    Apple Watch
    Jan 22, 2016 1:26 PM in response to N316

    Hi

    Return pencil to place of purchase .

    Cheers

    Brian