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All replies
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Helpful answers
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Jan 20, 2016 5:59 PM in response to benstrothmann@mac.comby bigschwabbel,How to reset the Apple TV via iTunes -> click me
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Jan 20, 2016 6:10 PM in response to bigschwabbelby benstrothmann@mac.com,That's gonna fix my remote? Or is this just a guess? Because the problem definitely seems to be within the physical remote itself.
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Jan 20, 2016 6:21 PM in response to benstrothmann@mac.comby bigschwabbel,Resetting your ATV will also reset its pairing with the remote. You could also try to follow this Apple support document. It might help you narrow down the cause of your issues. If none of this helps it might be a brocken remote that needs to be replaced.
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Jan 20, 2016 6:30 PM in response to bigschwabbelby benstrothmann@mac.com,Yeah it's not a problem with the pairing. It's the remote itself. And I've been to that other page on Apple's site which offers no help for diagnosing this issue. I'm guessing I'll just have to buy another Apple TV Remote. :/
Thanks for your help though.
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Jan 20, 2016 7:02 PM in response to benstrothmann@mac.comby Vinceassociate,One question: when you hit the other buttons does the ATV light flash or blink at all?
If not then the remote is the issue.