Q: After update, Watch Workout app does not track calories or distance.
I did the Jan 2015 Apple Watch update and now when I use the Workout app the only thing that is tracked is the time. The distance and calories stay at zero.
Apple Watch Sport 38mm, watchOS 2.1
Posted on Jan 20, 2016 5:55 PM
Hi
It may help to restart both your iPhone and your watch:
- Turn both devices off together first, then restart your iPhone before restarting your watch:
- To turn your watch off: press and hold the side button until you see the Power Off slider; drag it to turn off;
- To turn it on: press and hold the side button until you see the Apple logo.
Otherwise, it may help to unpair and re-pair your watch:
- The Watch app on your iPhone takes watch backups automatically, including a fresh one when unpairing via the app.
- Choose to restore your watch (Restore from Backup) when offered the option during set up. Most data and settings will be restored, with some exceptions (eg Apple Pay cards, passcode).
Posted on Jan 22, 2016 3:47 PM