HT203828: If iCloud asks you for the password to your previous Apple ID

Learn about If iCloud asks you for the password to your previous Apple ID

olgamukha

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Q: iCloud asks me for the password to my previous Apple ID

Hi! What should I do, when I don't have access to my old email anymore and can't change Apple ID to it? Thanks!

iPhone 5, iOS 8.4

Posted on Jan 21, 2016 12:48 AM

I have this question too

Q: iCloud asks me for the password to my previous Apple ID

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by D.Cohen,

D.Cohen Jan 21, 2016 2:16 AM in response to olgamukha
Level 6 (8,424 points)

Desktops

Jan 21, 2016 2:16 AM in response to olgamukha

Hi! Try restoring the password to your old Apple ID.

If you forgot your Apple ID - Apple Support
If you forgot your Apple ID password - Apple Support
https://iforgot.apple.com/appleid
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by olgamukha,

olgamukha Jan 21, 2016 6:52 AM in response to D.Cohen
Level 1 (0 points)

Jan 21, 2016 6:52 AM in response to D.Cohen

I changed mail on my Apple ID. To change it back to the old one, I need enter verification code. But I can't get it because don't have access to the old mail. Any suggestions?
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