HT202152: Mac App Store: Frequently Asked Questions (FAQ)
Learn about Mac App Store: Frequently Asked Questions (FAQ)
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Q: apple-id is disabled
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by King_Penguin,Jan 22, 2016 12:00 AM
King_Penguin
Jan 22, 2016 12:00 AM
in response to johnfromport saint lucie
Level 10
(133,646 points)
iTunesIf it’s been disabled for security reasons then resetting the password might fix it : If your Apple ID has been locked - Apple Support
You might then need to log out and back into your account wherever you're using it : What to do after you change your Apple ID email address or password - Apple Support
If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/