Why have two of the Macbook Air randomly rebooted? Is this a new issue with a recent OS X Update?

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Why have two of the Macbook Air randomly rebooted? Is this a new issue with a recent OS X Update?

Yesterday afternoon one of the many macbook air at the office suddenly rebooted itself. This morning another one just did the same. Can someone help me with how to track down the problem and solve it? Thank you!

MacBook Air (13-inch, Early 2015), OS X El Capitan (10.11.3), null

Posted on Jan 21, 2016 7:30 AM

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Answer 1

chuck_3rd

Community Specialist

Jan 22, 2016 1:24 PM in response to whytellmewhy

Hello whytellmewhy,

Thanks for using Apple Support Communities.

If a Mac spontaneously restarts, then it might be experiencing what is called a kernel panic. By using the support link below you can learn more about kernel panics, and how to begin troubleshooting the issue.

OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."

Take care.

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