HT204095: If iTunes doesn't recognize your iPhone, iPad, or iPod

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Q: I pod nano cannot be restored

I have a 5th generation I pod nano. Tried to transfer new music. My computer locks up every time i plug it in. I received a message that it could be corrupt and needed to be restored. I attempted this w no luck. I read how to put the device in disc mode which i did but my computer just locks up. It doesn't give me the option to restore. I reinstalled the apple software as suggested. I have the latest I tunes and my computer is all up to date. The usb port is not damaged and came w my I pad. It is  not a 3rd party device. The ipod device never shows up in devices when connected. What can i do to fix this?

iPod nano, Windows 8

Posted on Jan 21, 2016 7:11 AM

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Q: I pod nano cannot be restored

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