wheels030

Q: Sweepr problems

Did anyone else buy the Sweepr app from the app store?  I did and it plays havoc on my computer and does not do what it is suppose to do...clean adware and malware.

App Store, OS X Mavericks (10.9.5), Sweepr App

Posted on Jan 21, 2016 9:32 AM

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Q: Sweepr problems

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  • by John Galt,

    John Galt John Galt Jan 21, 2016 9:57 AM in response to wheels030
    Level 8 (48,595 points)
    Mac OS X
    Jan 21, 2016 9:57 AM in response to wheels030

    There is no need to buy, download, or install any product to eradicate adware, regardless of the source — Mac App Store or anywhere else. Generally speaking you should avoid anything claiming to "clean" your Mac.

     

    For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware. Apple's instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required.

     

    Review your Gatekeeper settings: OS X : About Gatekeeper - Apple Support. Gatekeeper is designed to help prevent you from inadvertently installing garbage software.