iCloud download disables iTunes from opening at all

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Level 1

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iCloud download disables iTunes from opening at all

I'm running iTunes v. 10.7.0.21.

Both apps were running fine together yesterday iTunes wouldn't open and I had this message: https://discussions.apple.com/___sbsstatic___/migration-images/175/17537372-1.pn g

"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)." Then I get an entry point error: "The procedure entry point CAImageQueueRegisterCVImageBuffer could not be located in the dynamic link library QuartzCore.dll."

I went through multiple full installs of Apple from this help: https://support.apple.com/en-us/HT204275

After reinstalling iTunes, iTunes worked fine. But after installing iCloud, I got the same entry point error for iTunes. Not sure what iCloud version I've been using since I don't have iCloud installed currently otherwise I couldn't open iTunes. I don't usually update iTunes but I do auto-update of other Apple products.

Now that I don't have iCloud installed, on the computer startup, I get the same two error prompts without starting anything on my computer.

Any input would be appreciated! Thanks!

Sony VAIO-OTHER, Windows 7, null

Posted on Jan 21, 2016 10:37 AM

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Answer 1

ManSinha

Level 6

12,171 points

Jan 21, 2016 10:40 AM in response to d0rc

You may need to completely reinstall iTunes from your computer and then reinstall it

The latest version is 12.3.2 by the way

Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support

It is a process and several pieces of software have to be touched in sequence

(1185)

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Answer 2

d0rc Author

Level 1

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Jan 24, 2016 12:45 PM in response to ManSinha

Thanks ManSinha

I've done the complete install/uninstall twice. iTunes works, but once I install iCloud, the program fails to open again. Do you think maybe the versions are just too incompatible? Since I haven't updated iTunes since 2012 (I prefer the older layout).

Thanks again

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Answer 3

ManSinha

Level 6

12,171 points

Jan 24, 2016 2:57 PM in response to d0rc

d0rc wrote:

Thanks ManSinha

I've done the complete install/uninstall twice. iTunes works, but once I install iCloud, the program fails to open again. Do you think maybe the versions are just too incompatible? Since I haven't updated iTunes since 2012 (I prefer the older layout).

Thanks again

Not sure that is the case I have a Win 7 computer with both iTunes and iCloud console running without any problems - what if you install iCloud first and then iTunes - does the iTunes still fail to work?

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Answer 4

d0rc Author

Level 1

0 points

Feb 8, 2016 10:06 AM in response to ManSinha

Hi ManSinha

I've tried installing iTunes first which disables iCloud: "The procedure entry point OBJC_Class_$_NSURL could not be located in the dynamic link library CoreFoundation.dll."

I've also tried installing iCloud first, which causes iTunes to prompt the not installed message properly up on my initial post.

I used to not have this problem. It seems to have surfaced just in Jan.

Thanks again!

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Answer 5

ManSinha

Level 6

12,171 points

Feb 8, 2016 10:26 PM in response to d0rc

received error message "the procedure entry point_objc_init_image could not be located in the dynamic link library objc.dll. unable to launch ICloud. Any suggections?

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