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Q: iTunes can't open once iCloud downloaded

I'm running iTunes v. 10.7.0.21.

 

Both apps were running fine together yesterday iTunes wouldn't open and I had this message: https://discussions.apple.com/___sbsstatic___/migration-images/175/17537372-1.pn g

"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)." Then I get an entry point error: "The procedure entry point CAImageQueueRegisterCVImageBuffer could not be located in the dynamic link library QuartzCore.dll."

 

I went through multiple full installs of Apple from this help: https://support.apple.com/en-us/HT204275

 

After reinstalling iTunes, iTunes worked fine. But after installing iCloud, I got the same entry point error for iTunes. Not sure what iCloud version I've been using since I don't have iCloud installed currently otherwise I couldn't open iTunes. I don't usually update iTunes but I do auto-update of other Apple products.

 

Now that I don't have iCloud installed, on the computer startup, I get the same two error prompts without starting anything on my computer.

 

Any input would be appreciated! Thanks!

Windows 7, Sony VAIO

Posted on Jan 21, 2016 10:40 AM