Selling something in the App Store does not mean Apple recommends the software. Apple generally rejects apps if they are known to do illegal things, violate the law of the country the user lives in, or is known to steal customer data, etc... Apple does not reject the app just because it is useless. And as you have shown, software from outside the App Store can be installed regardless of Apple opinion.
As for an Apple employee in an Apple store recommending a product, is meaningless. In a company with more than 1 employee there will be mixed messages happening. One with 100,000+ employees is bound to have lots of mixed messages. Does everyone in your family believe the same things? Is that true when you move to the aunts and uncles, cousins, etc...
The long time forum contributors have seen over and over again the anti-virus, Mac cleaners, and performance enhancing packages have be at the root of system performance problems, the deletion of files that should be left alone, and system panics. This is especially true after an OS X upgrade. Too many people blame the OS X upgrade, and change their mind after removing this class of software.
With respect to anit-virus, please read the following, which is why many of us recommend against anti-virus softare:
How does Mac OS X protect me?
<http://www.thesafemac.com/mmg-builtin/>