HT201516: Mac OS X: How to troubleshoot a software issue

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Tice Allison

Q: Apple Store app not launching in El Capitan 10.11.2

Brand new iMac (though obviously it's not the hardware, it's the OS), and suddenly the App Store app refuses to launch. I've dumped a plist in preferences, but still no go. Just hangs. I'm sure others of you are having the same issue. Anyone have a solution specific to El Capitan 10.11.2? The point being, older community posts cite Apple plists that don't match what's in my own Preferences folder. Thanks!

 

Tice

iMac, OS X El Capitan (10.11.2), 2.66 GHz Intel Core 2 Duo (2010)

Posted on Jan 21, 2016 10:50 AM

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Q: Apple Store app not launching in El Capitan 10.11.2

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