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All replies
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Helpful answers
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Jan 23, 2016 8:38 AM in response to GoToGoby jeremy_v,Hi GoToGo,
Thanks for contributing to the Apple Support Communities.
You mention that you can't delete items from your Documents folder. We'll have to look into the situation further to see what might be causing it. Do you receive an error message when you try to delete files?
Start with the troubleshooting tips in You can't empty the Trash or move a file to the Trash.
Safe Computing.
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Jan 23, 2016 11:29 AM in response to jeremy_vby GoToGo,Thanks for replying. However, I FINALLY found someone at Apple that could and would help me. Somehow the computer reset got all messed up although I was working with an Apple Sr. Advisor at the time. So it wasn't El Capitan at all.
