how can I correct that safari stops responding when I try to print a page?
iMac (20-inch Mid 2007), OS X Mavericks (10.9)
This is not a reply. I seem to have the same problem with Word for Mac 2011. I downloaded an update to El Capitan just before all this started happening.
This is not a reply. I seem to have the same problem with Word for Mac 2011. I downloaded an update to El Capitan just before all this started happening.
Long shot. If you haven't done so already, try resetting the printing system.
Hi Eric:
Thanks for trying but it didn't work. I opened System Preferences and clicked on Printers and Scanners and it too froze. same happened with Pages. It sounds to me that the Update to El Capitan just made my computer almost useless. It's a mid 2007 iMac - does "no longer support" mean the end. I am able to use the printer from my iPhone
Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Hi Eric:
I went to Apple Support page and submitted my question and never heard back from them ... BUT I turned my computer off overnight and it is working fine today. I don't know why but thank you very much for your time and your suggestions.
You are welcome.
safari stops responding when I try to print a page
