Printer Setup Utility crashes
I'm on a MacMini4, OS X v10.6.8 and am trying to print on a Samsung B&W Laser printer (Samsung ML-2955DW). The Mac sees the printer but says it's offline.
When I try to bring up the Printer Setup Utility as suggested in the above message, it crashes shortly after launch and gives this message:
Under Report..., the crash log shows up as the following (see below).
I'd appreciate any help. Thank you.
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Crash Log:
Process: Printer Setup Utility [706]
Path: /Applications/Utilities/Printer Setup Utility.app/Contents/MacOS/Printer Setup Utility
Identifier: com.apple.print.PrintCenter
Version: 4.6 (161.9)
Build Info: PrintCenter-1610900~2
Code Type: PPC (Translated)
Parent Process: launchd [114]
Date/Time: 2016-01-22 17:00:10.836 -0800
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 31918 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 8 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 636AF286-7827-4684-AAF8-CC2BE408F481
Exception Type: EXC_CRASH (SIGTRAP)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x80239236 __pthread_kill + 10
1 libSystem.B.dylib 0x80238ad7 pthread_kill + 95
2 com.apple.print.PrintCenter 0xb80bfb30 0xb8000000 + 785200
3 com.apple.print.PrintCenter 0xb80c0037 0xb8000000 + 786487
4 com.apple.print.PrintCenter 0xb80dd8e8 0xb8000000 + 907496
5 com.apple.print.PrintCenter 0xb8145397 spin_lock_wrapper + 1791
6 com.apple.print.PrintCenter 0xb801ceb7 0xb8000000 + 118455
Thread 1:
0 libSystem.B.dylib 0x80142afa mach_msg_trap + 10
1 libSystem.B.dylib 0x80143267 mach_msg + 68
2 com.apple.print.PrintCenter 0xb819440f CallPPCFunctionAtAddressInt + 206231
3 libSystem.B.dylib 0x80170259 _pthread_start + 345
4 libSystem.B.dylib 0x801700de thread_start + 34
Thread 2:
0 com.apple.print.PrintCenter 0xb815acc0 spin_lock_wrapper + 90152
1 com.apple.print.PrintCenter 0xb8179c5b CallPPCFunctionAtAddressInt + 97763
2 com.apple.print.PrintCenter 0xb80c6b13 0xb8000000 + 813843
3 com.apple.print.PrintCenter 0xb80c0037 0xb8000000 + 786487
4 com.apple.print.PrintCenter 0xb80dd8e8 0xb8000000 + 907496
5 com.apple.print.PrintCenter 0xb8145397 spin_lock_wrapper + 1791
6 com.apple.print.PrintCenter 0xb801ceb7 0xb8000000 + 118455
Thread 3:
0 com.apple.print.PrintCenter 0xb815a8ff spin_lock_wrapper + 89191
1 com.apple.print.PrintCenter 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.apple.print.PrintCenter 0xb80c6b13 0xb8000000 + 813843
3 com.apple.print.PrintCenter 0xb80c0037 0xb8000000 + 786487
4 com.apple.print.PrintCenter 0xb80dd8e8 0xb8000000 + 907496
5 com.apple.print.PrintCenter 0xb8145397 spin_lock_wrapper + 1791
6 com.apple.print.PrintCenter 0xb801ceb7 0xb8000000 + 118455
Thread 4:
0 com.apple.print.PrintCenter 0xb815a8ff spin_lock_wrapper + 89191
1 com.apple.print.PrintCenter 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.apple.print.PrintCenter 0xb80c6b13 0xb8000000 + 813843
3 com.apple.print.PrintCenter 0xb80c0037 0xb8000000 + 786487
4 com.apple.print.PrintCenter 0xb80dd8e8 0xb8000000 + 907496
5 com.apple.print.PrintCenter 0xb8145397 spin_lock_wrapper + 1791
6 com.apple.print.PrintCenter 0xb801ceb7 0xb8000000 + 118455
Thread 5:
0 com.apple.print.PrintCenter 0xb815aa8b spin_lock_wrapper + 89587
1 com.apple.print.PrintCenter 0xb818c3eb CallPPCFunctionAtAddressInt + 173427
2 com.apple.print.PrintCenter 0xb818eeec CallPPCFunctionAtAddressInt + 184436
3 com.apple.print.PrintCenter 0xb80e88cb 0xb8000000 + 952523
4 ??? 0x8aacf736 0 + 2326591286
Thread 6:
0 com.apple.print.PrintCenter 0xb815a8ff spin_lock_wrapper + 89191
1 com.apple.print.PrintCenter 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.apple.print.PrintCenter 0xb80c6b13 0xb8000000 + 813843
3 com.apple.print.PrintCenter 0xb80c0037 0xb8000000 + 786487
4 com.apple.print.PrintCenter 0xb80dd8e8 0xb8000000 + 907496
5 com.apple.print.PrintCenter 0xb8145397 spin_lock_wrapper + 1791
6 com.apple.print.PrintCenter 0xb801ceb7 0xb8000000 + 118455
Thread 7:
0 com.apple.print.PrintCenter 0xb815a8ff spin_lock_wrapper + 89191
1 com.apple.print.PrintCenter 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.apple.print.PrintCenter 0xb80c6b13 0xb8000000 + 813843
3 com.apple.print.PrintCenter 0xb80c0037 0xb8000000 + 786487
4 com.apple.print.PrintCenter 0xb80dd8e8 0xb8000000 + 907496
5 com.apple.print.PrintCenter 0xb8145397 spin_lock_wrapper + 1791
6 com.apple.print.PrintCenter 0xb801ceb7 0xb8000000 + 118455
Thread 8:
0 com.apple.print.PrintCenter 0xb815a8ff spin_lock_wrapper + 89191
1 com.apple.print.PrintCenter 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.apple.print.PrintCenter 0xb80c6b13 0xb8000000 + 813843
3 com.apple.print.PrintCenter 0xb80c0037 0xb8000000 + 786487
4 com.apple.print.PrintCenter 0xb80dd8e8 0xb8000000 + 907496
5 com.apple.print.PrintCenter 0xb8145397 spin_lock_wrapper + 1791
6 com.apple.print.PrintCenter 0xb801ceb7 0xb8000000 + 118455
Thread 9:
0 com.apple.print.PrintCenter 0xb815a8ff spin_lock_wrapper + 89191
1 com.apple.print.PrintCenter 0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2 com.apple.print.PrintCenter 0xb80c6b13 0xb8000000 + 813843
3 com.apple.print.PrintCenter 0xb80c0037 0xb8000000 + 786487
4 com.apple.print.PrintCenter 0xb80dd8e8 0xb8000000 + 907496
5 com.apple.print.PrintCenter 0xb8145397 spin_lock_wrapper + 1791
6 com.apple.print.PrintCenter 0xb801ceb7 0xb8000000 + 118455
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x802fc540 ecx: 0xb7fff9ac edx: 0x80239236
edi: 0xb8211640 esi: 0x00000005 ebp: 0xb7fff9d8 esp: 0xb7fff9ac
ss: 0x0000001f efl: 0x00000286 eip: 0x80239236 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x8023922c
Binary Images:
0x80000000 - 0x8005dff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x8007d000 - 0x800e7fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x80142000 - 0x802e9ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x8036b000 - 0x804e6fe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x805de000 - 0x805ecfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x805f1000 - 0x805fdff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x80601000 - 0x80647ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x80654000 - 0x807d6fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <60FF302E-5FAE-749B-BC70-0496DC2FBF2D> /usr/lib/libicucore.A.dylib
0x80838000 - 0x808e5fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x808f9000 - 0x808fcfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <39AC3185-E633-68AA-7CD6-1230E7F1CEF4> /usr/lib/dyld
0xb8000000 - 0xb81defff com.apple.print.PrintCenter 4.6 (161.9) <6437A74D-607F-7339-5F7E-F6B0EF81C25D> /Applications/Utilities/Printer Setup Utility.app/Contents/MacOS/Printer Setup Utility
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Translated Code Information:
objc[706]: garbage collection is ON
NO CRASH REPORT
Model: Macmini4,1, BootROM MM41.0042.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.65f2
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9320325ASG, 298.09 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1002, 0x04400000 / 2
USB Device: USB-PS/2 Optical Mouse, 0x046d (Logitech Inc.), 0xc03d, 0x04420000 / 4
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x0204, 0x04410000 / 3
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0x06630000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 2
Mac mini (Mid 2010)
