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Jan 24, 2016 7:13 AM in response to carmen jorgeby Jason L,Hello Carmen,
Welcome to Apple Support Communities.
If I understand correctly, you're seeing an alert message that says 'An unknown error occurred (-54)' when you try to sync your iPhone 6 with iTunes on your PC. Try taking a look at the article below which provides more information about that specific alert message and troubleshooting tips that may help you resolve the issue.
If you see error -54 when you sync with iTunes - Apple Support
Cheers.
