HT201668: If you can't install or update iTunes for Windows

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JBrant2323

Q: I updated to Windows 10.  Tried to update iTunes and get a message about a problem with Windows Installer.

I recently updated my computer to Windows 10.  I attempted to update iTunes.  About three-quarters of the was through the update I get a message about a problem with Windows Installer.  I literally spent 3 hours on the phone with Microsoft Tech Support ( more than one tech worked on the problem) yesterday.  They took control of my computer inspecting all sorts of file and trying new settings.  They even did a reinstall of Windows 10 the purchased version of Windows 10. The free download version was a disaster.  After all the work, they couldn't find anything wrong with the Windows installation.  Didn't fix the problem with updating iTunes.  Any help would be appreciated.  By the way, I did all the program repair option on the Windows Control Panel already.  Obviously, that didn't work either.

iPhone 4S, iOS 8

Posted on Jan 23, 2016 7:32 AM

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Q: I updated to Windows 10.  Tried to update iTunes and get a message about a problem with Windows Installer.

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