Iphone 6s touch id not working properly

Just got may iphone 6s last dec 11. Iast few days may touch id is not working propely so i decided to go to mac center to repair it. However, i was told the warranty is void due to a dent near the head set. I mean its the phone or the firmware has a problem. Can anyone know how to fix this? I need to pay $450 just to repair it Told by one of the agent there.

Posted on Jan 23, 2016 6:06 AM

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2 replies

Jan 24, 2016 1:51 PM in response to Tekpiboy

Howdy Tekpiboy,



If you're having trouble with Touch ID on your iPhone the steps outlined below may help restore that functionality to your device.

  1. Make sure you have the latest version of iOS.
  2. Make sure that your fingers and the Home button are clean and dry.1 For the Home button, use a clean, lint-free cloth to wipe off any dirt or debris.
  3. Your finger should cover the Home button completely, touching the surrounding metal ring. While Touch ID is scanning, you shouldn't press down hard, tap too quickly, or move your finger around.
  4. If you're using a case or screen protector, make sure it doesn't cover the Home button or the surrounding ring.
  5. Tap Settings > Touch ID & Passcode. Make sure that iPhone Unlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints.
  6. Try enrolling a different finger.
  7. If you can't enroll any of your fingers, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support.

Use Touch ID on iPhone and iPad
https://support.apple.com/en-us/HT201371



All my best.

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Iphone 6s touch id not working properly

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