After updating to 9.2.1, I get no sound when I receive a message on my iPhone 6. There is a ring tone with a call, but not with a message. Any suggestion much appreciated.
Thanks,
Jerry
iPhone 6 Plus, iOS 9.1
Hi, in my case I had DO DOT DISTURB sign turned ON accidentally ( means when screen is looked no sounds will come)
Settings - Sounds - New Voicemail - select the sound you would like
(1188)
Thank you - yes, I have selected the sounds I want for calls and texts. I hear the sound when I receive a call but not when I receive a text message.
Have you tried to reboot your phone? No data loss is incurred
Hold down off/on and home buttons together till you see and then allow normal boot up
I'm having the exact same issue on my iPhone 6 and iPad.
Further, I'm now receiving random alert sounds (like an email sound) but nothing is shown on the lock screen or anywhere else. A few every day. I checked Notifications and all is in order there. Odd and very annoying.
Also, I've rebooted, hard reboot, checked all sound settings, etc., no joy there either.
BTW, any idea why Apple support isn't responding??
Bill
Quickcarrera wrote:
BTW, any idea why Apple support isn't responding??
Bill
Because this is not Apple Support. This is a user to user support forum, Apple does not participate here. If you wish to talk to Apple Support, use the contact us link at the bottom of the page titled Contact Us.
The random sounds are probably some notification that you do not have listed in the Notification center to show up there, it could be some notification from an app as well. It would take a bit of searching to locate the actual app to narrow it down. Check through Notifications and see what you may have that is no listed to show on the lock screen and/or in notifications, but does have a sound connected to it.
Hi Chris and thanks for the assist and tip on Apple support.
I have (several times) screened each app under the Settings>Notifications area. Every app that has a sound associated with in (and turned on) also has a Banner/Alert turned on. Any other suggestions appreciated!
Thanks again,
Bill
Do they also have "Show on Lock Screen" turned on? Could it be game or some other app that does not allow settings in Notifications? If it is just the Ding for received email, do you happen to have another iOS device that uses the same email account, like an iPad? I find on occasion that I will hear a received mail on my phone, but if it gets to the iPad first, that I won't see it on the lock screen of the phone right away. Otherwise, it could be anything using the Ding tone, but does it seem to be random, or at specific times?
Yes, show on lock screen is enabled. I just rechecked all of the notifications and they are all set correctly. It is the mail ding that is played randomly a few times during the day. I can't imagine what other app it could be. I may have to make a Genius Bar appointment.
Let me "let" you in on a little secret. Back in iOS 8, I brought this very thing to the attention of Apple, they took it to the Engineers, and never really responset back lke they said they would. What I found was that when I opened certain apps, like FB, InstaG, EBay, etc, etc... the iOS would actually check my email even though I had the setting to only check manually. This was rather annoying to me... My conclusion was the embedded in the software somewhere your email is penalty attached to those apps you probably have your email address to, probably for tracking, etc.
It will be interesting to see if it can be determined. I've read of others with random sounds appearing from their devices, but it is normally tracked down, to some game, or other app. I remember one where the game had alarms and mail as part of it, kinda like Sims, but that is only an example. Let me know what they say if you go in.
No sound with iPhone 6 message
