Helpmeplease98

Q: iPhone 6 Plus (Restoring from iCloud) problem

hello everyone

 

today I was trying to install update from Apple, I enter my passcode in and message came up saying( you can install this update when your iphone is finished restoring from the icloud backup) I check everything on my iPhone everything here

 

 

plz help me

Posted on Jan 24, 2016 2:11 AM

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Q: iPhone 6 Plus (Restoring from iCloud) problem

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  • by sterling r,

    sterling r sterling r Jan 25, 2016 12:25 PM in response to Helpmeplease98
    Community Specialists
    Jan 25, 2016 12:25 PM in response to Helpmeplease98

    Howdy there!

     

    It sounds like your iCloud is taking a while to finish so you cannot install an update until it is finished. Restoring from iCloud can take a while depending on how much stuff there is to re download but there are some steps you can take to help facilitate the process:

     

    Restoring my device from an iCloud backup is taking a long time

    Restoring from a backup might take a while because of the size of the backup or the speed of the Wi-Fi network. For example, iCloud can take approximately 1 to 4 hours per gigabyte during a restore process.

    There are several steps you can take:

    • In iOS 8 or later, check the progress of the transfer on your device under Settings > iCloud > Backup. If the restore process is underway, the iCloud Backup setting is dimmed.
    • Make sure that your device is connected to the Internet with reliable Wi-Fi. 
    • Make sure that your device is plugged in to a power outlet.
    • Check the Apple progress bar that appears while transferring a backup.

    From: If you need help restoring your device from an iCloud backup

     

    Thank you for using Apple Support Communities.