pinkmochi
Level 1 (0 points)

Q: How To Restore iPhone 6s from iPhone 5 Backup

I'm trying to restore my iPhone 6s from a backup of my iPhone 5, but I'm getting an error that says, "The iPhone cannot be used because it requires a newer version of iTunes." I updated iTunes to 12.2.2.25, but I'm on OS 10.7.5 on my old iMac. Is there any way that I can restore my backup for my new phone?

 

Thank you!

-Midori

iPhone 6s, iOS 9.1

Posted on Jan 23, 2016 8:32 PM

by sberman,Solvedanswer
sberman sberman
Level 8 (41,177 points)
A:

You will need iTunes 12.3.2 on your Mac, which requires OS X 10.8.5 or later.

 

So either update your Mac's OS X or you will need to purchase a new computer.

 

This tells how to upgrade OS X and describes the Macs that can be upgraded.

Upgrade to OS X El Capitan - Apple Support

Posted on Jan 23, 2016 8:34 PM

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pinkmochi

Q: How To Restore iPhone 6s from iPhone 5 Backup

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jan 23, 2016 8:33 PM in response to pinkmochi
    Level 9 (60,009 points)
    iPhone
    Jan 23, 2016 8:33 PM in response to pinkmochi

    That is not the latest version of iTunes, which you need for the latest version of iOS. Here are the Mac requirements for the latest version of iTunes, 12.3.2.

     

    Mac System Requirements

    • Mac computer with an Intel processor
    • To play 720p HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor is required
    • To play 1080p HD video, a 2.4GHz Intel Core 2 Duo or faster processor and 2GB of RAM is required
    • Screen resolution of 1024x768 or greater; 1280x800 or greater is required to play an iTunes LP or iTunes Extras
    • Broadband Internet connection to use Apple Music, the iTunes Store, and iTunes Extras
    • Apple combo drive or SuperDrive to create audio, MP3, or back-up CDs; some non-Apple CD-RW recorders may also work. Songs from the Apple Music catalog cannot be burned to a CD.

    • OS X version 10.8.5 or later, Apple Music requires OS X version 10.9.5 or later
    • 400MB of available disk space
    • Apple Music, Apple Music Radio, iTunes in the Cloud, and iTunes Match availability may vary by country
    • iTunes Extras require OS X version 10.10.3 or later

  • by sberman,Solvedanswer

    sberman sberman Jan 23, 2016 8:34 PM in response to pinkmochi
    Level 8 (41,177 points)
    Jan 23, 2016 8:34 PM in response to pinkmochi

    You will need iTunes 12.3.2 on your Mac, which requires OS X 10.8.5 or later.

     

    So either update your Mac's OS X or you will need to purchase a new computer.

     

    This tells how to upgrade OS X and describes the Macs that can be upgraded.

    Upgrade to OS X El Capitan - Apple Support

  • by pinkmochi,

    pinkmochi pinkmochi Jan 24, 2016 7:54 AM in response to sberman
    Level 1 (0 points)
    Jan 24, 2016 7:54 AM in response to sberman

    Thank you for your help! I figured that I need to finally update my OS...

  • by sberman,

    sberman sberman Jan 24, 2016 12:19 PM in response to pinkmochi
    Level 8 (41,177 points)
    Jan 24, 2016 12:19 PM in response to pinkmochi

    Excellent.  Glad that helped.

     

    Enjoy your Apple gear with all its updated software!