isight camera problems iMac

Preview > Help instructions for creating a signature with your inbuilt camera:

1. Create a signature using your computer’s built-in camera: Click Camera. Hold your signature (on white paper) facing the camera so that your signature is level with the blue line in the window. When your signature appears in the window, click Done. If you don’t like the results, click Clear, then try again.

If your camera is working (check in Photo Booth or other camera enabled apps), you are probably not holding your your white paper signature still in front of the camera for a long enough time to make your signature "appear" in the window. When you put the paper up, you can see your signature on the paper. However, as you move it close and hold it still and level with the blue line for several seconds, it will "appear" as another, new, clear, and magnified view of your signature. You can then move the paper and click the "Done" button to capture the image of the signature.

Message was edited by: EZ Jim

Mac OSX 10.11.3

Hello Trev.

I really can't understand what you are trying to tell me.

Please repost your response with some punctuation or paragraphs in it.

I think I can probably help you if I can understand your problem.

Message was edited by: EZ Jim

Mac OSX 10.11.3

Trev L L wrote:...when I open up Preview and I click tools then I click annetote. Instead of displaying 2 options which are 1(create signature) and 2{manage signature) I only get the 1 option which is (manage signatures) I think this is where my problems start...

Thanks! Now I understand.

What you are seeing is normal. You do not get "Create" options if you have not yet saved signatures. Start again as shown in the images below:

(1) Click "Manage Signatures..."

(2) AFTER you click "Manage Signatures...", signature recording options appear in a new window like the following:

(3) When using the camera tab (as in my image) to make your signature:

• Use a clean paper that covers the entire camera field of view.

• Use a dark colored, high contrast signature that touches and fits on the blue line.

• However long it takes, you MUST hold the paper signature still until the Signature appears.

Use two hands and hold still until the Mac finishes its scan and displays the digital image.

• Finally, click "Done" to save the new signature.

(4) After you have saved the first new signature, the "Manage Signatures..." window will show you the saved one(s) and give the option of creating others.

Message was edited by: EZ Jim

Mac OSX 10.11.3win

Perhaps I am again confused by your lack of punctuation, Trev?

Trev L L wrote:

Ive tried everything Jim holding paper for ever black pen white paper to no avail. Ive attached couple of images one of paper holding but using 2 hands to hold sorry if it appears different angle and one of preview preferences not showing signature tab against {general} (images} (pdf} is that normal? ps I've tried to hold signature on uncreased signed paper ...

• I see only one hand in the image.

• Preview > Preferences... has nothing to do with this.

• Your picture of "uncreased signed paper" looks creased, not white, and MUCH smaller

than the sheet of computer paper I use.

I will try to help one more time. Continue on from my previous post.

(FYI, the "EZ Jim" in images below is one inch high and two inches wide.)

Assuming you have no save signatures, use the following method after you can see the image

in the "Manage Signatures" camera view window:

a) Use heavy, dark ink on bright white printer paper.

Hold it steady in front of your camera so it is shows in the "Manage Signatures" window.

Here is a picture of how I hold mine:

b) You will see your paper signature backward in the "Manage Signatures" window.

Hold absolutely still until the scan is complete (until the right-way-round image also appears in the window.)

Click "Done" after you can see both signature versions in the "Manage Signatures" window:

c) After you have clicked "Done", your "Manage Signatures" window will change to show

your signatureand the button you can use to create additional signatures:

d) After you have saved the first signature and quit Preview,

you will see the saved signature when you next select Preview > Annotate > Signature:

e) If the above doesn't work for you, I suggest that you contact your local Apple retailer, consultant, or trainer for help.

Message was edited by: EZ Jim

Mac OSX 10.11.3