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Carol5050
Level 1 (0 points)

Q: Why is my apple certified compliant lighting cable no longer compatible as of today?

Bought 3 lighting charger cables that were certified as Apple compliant. They were working fine until today. Today I received the "this cable is not compliant" and no longer charged the phone (in fact it started discharging my iPhone 5). Did Apple change anything?

iPhone 5, iOS 7.1.2, 7.1.2 OS on the iPad also

Posted on Jan 24, 2016 2:19 PM

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Carol5050

Q: Why is my apple certified compliant lighting cable no longer compatible as of today?

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  • Helpful answers

  • by ChrisJ4203,Helpful

    ChrisJ4203 ChrisJ4203 Jan 24, 2016 2:37 PM in response to Carol5050
    Level 9 (57,294 points)
    iPhone
    Jan 24, 2016 2:37 PM in response to Carol5050

    When did you purchase these cables? Have you checked the area of the lightning port on the phone for any lint, dirt, debris? Have you tested one of the other of these 3 cables to see if they work? Take a bright flashlight, a soft, dry toothbrush, and a small, wooden toothpick and check the lightning port on the phone. Blow out with a can of compressed air. Test after that.

  • by Tfrog69,

    Tfrog69 Tfrog69 Jan 25, 2016 9:21 AM in response to Carol5050
    Level 1 (0 points)
    Jan 25, 2016 9:21 AM in response to Carol5050

    I am having the same issue.  I purchased my certified lighting cable in November 2015.  I know it is still a good cable or else the message would not appear.  I realized it stopped working as soon as I downloaded the new software update iOS 9.  Whatever they did cause my charger not to work.