jayboy panilag

Q: SOFTWARE PROBLEM

I TRIED TO RESET MY MACBOOK WITHOUT USING ANY BACK UP , AFTER I ERASE ALL THE CONTENTS ON THE HARD DRIVE OF MY MACBOOK I IMMEDIATELY PROCEED TO REINSTALLING THE SOFTWARE BUT BECAUSE IT ALWAYS SHOW A MESSAGE OF ERROR I TEND TO TURN IT OFF AND WHEN I OPENED IT BLACKED SCREEN WITH A QUESTION MARK FOLDER SHOWS .

MacBook

Posted on Jan 24, 2016 4:18 PM

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Q: SOFTWARE PROBLEM

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  • by K Shaffer,

    K Shaffer K Shaffer Jan 25, 2016 1:23 AM in response to jayboy panilag
    Level 6 (14,340 points)
    Desktops
    Jan 25, 2016 1:23 AM in response to jayboy panilag

    Since you do not specify the OS X version involved or if you were restoring an older OS X from

    DVD official install restore media, the answers would vary depending on the means attempted.

     

    Usually a question mark and folder on the screen implies a failed startup; a lack suitable boot

    system available to the computer. Did you see if the Startup Manager could find any part of

    a failed installer? Did you erase the entire hard disk drive, or just the Macintosh HD partition?

    • If a flashing question mark appears when you start your Mac - Apple Support

     

    The OS X Recovery in systems 10.7 and later, rely on a partition in the computer's hard drive.

    How did you erase the hard drive, and was the computer running an OS X later than Lion 10.7?

     

    A newer computer would try to use 'internet recovery' if the hard drive were new or not have

    the recovery partition installed on it; that would be mentioned along with other details here:

    • OS X: About OS X Recovery - Apple Support

     

    If there may be an existing partition in the hard drive this would show it. Note other options...

    • How to choose a startup disk on your Mac - Apple Support

    • Startup key combinations for Mac - Apple Support

    Please detail the computer, the OS X, the means of re-installing, and any processes used

    and the article cited as example of those processes; perhaps there was a step over-looked?

    Good luck!

    {PS: note that capital letters imply 'shouting' so they are avoided.

    Unless the keyboard is broken and that is the only way it works.}