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Helpful answers
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Jan 26, 2016 9:48 AM in response to Kathy Katby brenden dv,★HelpfulHi Kathy Kat,
Thanks for using the Apple Support Communities. I'm sorry to hear you are having these issues with El Capitan on your Mac. I'm a bit unclear on exactly what you are seeing with regards to the emojis; are you just not seeing the emoji option within the Character Viewer window, or are you not seeing the Character Viewer at all? You may want to double-check the process outlined in the following article:
How to type accents, emoji, and symbols on your Mac - Apple Support
You can also try activating the Character Viewer from the Input menu bar item, as noted in this article:
OS X El Capitan: Use the Keyboard Viewer
With regards to the orientation or organization of files on your desktop, you may also find the information and options listed in this article useful:
OS X El Capitan: Ways to organize files on your desktop
Cheers
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Jan 26, 2016 9:10 AM in response to brenden dvby Kathy Kat,Hi Brenden,
I appreciate your reply very much. The situation was, I wasn't even getting the Character Viewer at all... but of course, life being what it is, after I posted my question it started working! Prior to that I made several attempts, all of which failed. I hope it doesn't malfunction again. But it's something I had no control over.
My desktop folders have also behaved since posting my comment (natch!). But it wasn't a matter of choosing an organization method – they simply moved by themselves from the right side of my screen to almost the middle, leaving a blank space where their proper place is. I also went through this for several months after I bought this computer, but it straightened itself out. I figured it must have been a kink worked out in whatever OS version I was using at the time. And then it happened again right after updating to El Capitan. Hopefully it'll be okay now.
Thank you for the links too! I'm going to check them out right now.
Kathy
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Jan 26, 2016 2:43 PM in response to Kathy Katby brenden dv,No problem, glad to help, and glad to hear that everything appears to be working correctly for the moment. Please let us know if the issues return.
Cheers
