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All replies
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Helpful answers
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Jan 25, 2016 5:11 AM in response to ramzi1957by D.Cohen,Restart/reset your iPad and make sure you follow the steps below:
Add an email account on your iPhone, iPad, or iPod touch - Apple Support
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings -
Jan 25, 2016 5:28 AM in response to ramzi1957by lllaass,SolvedanswerWhat exactly happen when you try?
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Jan 25, 2016 5:31 AM in response to lllaassby ramzi1957,HMelli. I get the following message: The user name or password for "imap.gmail.com" is incorrect. I rest my ipad but it did not solve the problem.
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Jan 25, 2016 5:33 AM in response to D.Cohenby ramzi1957,Hello. I reset my iPad through settings but I'd did not solve the problem. The message that I get is: The user name or password for "imap.hmail.com" is incorrect.
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Jan 25, 2016 5:35 AM in response to ramzi1957by lllaass,Can you sign into the account on the Gmail webmail site?
If you can is the account setup as an IMAP account?
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Jan 25, 2016 5:48 AM in response to lllaassby ramzi1957,HHello. I signed successfully on the gmail website. I tried again to add the account but I got the same message.
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Jan 25, 2016 5:54 AM in response to ramzi1957by lllaass,If you go to Gmail setting on the webpage go to Forwarding and POP/IMAP is IMAP enabled in IMAP Access?
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Jan 25, 2016 6:35 AM in response to ramzi1957by lllaass,Try deleing the Gmail from the iPad and try again
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Jan 25, 2016 7:07 AM in response to lllaassby ramzi1957,Hello. I signed off my gmail on my iPad air, I was signed on through Safari. I also deleted my gmail from my old iPad. I tried to add gmail on my new iPad Air and I still get the same message.
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Jan 25, 2016 9:47 AM in response to lllaassby ramzi1957,HEllo. I reset my gmail password and it did not work. I deleted my gmail account on my old iPad and then added it again and it workEd on my old iPad.