ziashahid

Q: i have purchased apps but its not showing in my Apple Id

i have purchased apps but its not showing in my Apple Id i dont know what is the reason

iPhone 6, iOS 9.0.1

Posted on Jan 25, 2016 4:42 AM

Close

Q: i have purchased apps but its not showing in my Apple Id

  • All replies
  • Helpful answers

  • by judysings,

    judysings judysings Jan 26, 2016 11:33 AM in response to ziashahid
    Community Specialists
    Jan 26, 2016 11:33 AM in response to ziashahid

    Hi ziashahid,

    It might be easier to look at your purchase history on your Mac or PC.  The resource below explains how to review your purchase history and what to do if you don't see a purchase.  Is it possible that you have more than one Apple ID?  

    See your purchase history in the iTunes Store on a Mac or PC

    Download your past purchases

    Before you can access a past purchase, you need to do the following:

    Sign in with the Apple ID that you used for the original purchase. Use these steps to see which Apple ID you used to download an item.

    If you changed your Apple ID from one country to another, you can’t download items you purchased in a previous country.

    See which Apple ID you used to download an item

    The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow the steps below:

    1. Select a purchased song in your library.

    2. Mac: From the menu bar at the top of your computer screen, choose File > Get Info.
      Windows: Press Control and B on your keyboard to turn on the iTunes menu bar. From the menu bar, choose File > Get Info. Learn more about menus in iTunes for Windows.

    3. Click the File tab. Make note of the Account Name that appears in the list. This is the account name (Apple ID) that you need to use when you authorize your computer to play this purchase.
      The Apple ID that appears is the one that you used when you purchased the item. The Apple ID you used to purchase the item doesn't change, even if you change your Apple ID.

    4. Authorize your computer.

    If you authorized the Apple ID that is shown in the Summary File tab, check your purchase history for that Apple ID. If your purchase history doesn't reflect the purchase of the items in your iTunes library, think about any other Apple ID you might have created, and authorize your computer for that Apple ID.

    If you forgot the password to one of your accounts, recover it using Apple's password-recovery website.

     

    Take care,