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Helpful answers
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Jan 26, 2016 2:23 AM in response to anthonyfromcaracasby Ingo2711,There are a few reasons for that error and things you can try:
Uninstall and reinstall iTunes on your computer again
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers
Try to connect in recovery mode and restore the firmware: If you can't update or restore your iOS device