EgoOge
Level 1 (0 points)

Q: Mac OS X El Capitan shows wrong available disk space

Hi.

The free disk space (available space) reported in "about this mac" and finder is inconsistent.

I have attached a screenshot of the information it gives to me. It reads that i’m using 262 GB of information in Photos, and i don’t!

I have tried many things: Disk Utility, turning on and off Time Machine (i don’t use it anyway, just saw the solution in this forum, didn’t work), getting info folder by folder in finder to see where’s the excess and it reads that everything is ok in there... and many others...

Can you help me guys?

My mac:

MacBook Pro (Retina, 15-inch, Mid 2014)

 

Thanks in advance!

 

Screen Shot 2016-01-25 at 21.53.24.png

MacBook Pro with Retina display, OS X El Capitan (10.11.3)

Posted on Jan 25, 2016 8:09 PM

by EgoOge,Solvedanswer
EgoOge EgoOge
Level 1 (0 points)
A:

Got it!

I ran Disk Inventory and it showed me where the problem was:

It is a temp_ file in a derivative folder from Aquafadas, an InDesign extension for digital publishing...

 

Hope this works for other people!

Thanks a lot Kappy!

 

Screen Shot 2016-01-26 at 11.18.37.png

Posted on Jan 26, 2016 9:26 AM

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EgoOge

Q: Mac OS X El Capitan shows wrong available disk space

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  • Helpful answers

  • by Kappy,Helpful

    Kappy Kappy Jan 26, 2016 9:21 AM in response to EgoOge
    Level 10 (271,794 points)
    Desktops
    Jan 26, 2016 9:21 AM in response to EgoOge

    You need to re-index the drive for Spotlight: Spotlight- How to re-index folders or volumes - Apple Support.

     

    If you select the Hard Disk Drive's Desktop icon, Press COMMAND-I to open the Get Info window, then you will get a correct display of total, used, and available disk space. Do not rely on the info from About This Mac unless your drive's Spotlight index is current.

  • by EgoOge,

    EgoOge EgoOge Jan 26, 2016 8:16 AM in response to Kappy
    Level 1 (0 points)
    Jan 26, 2016 8:16 AM in response to Kappy

    Thanks Kappy!

    I just did that and didn’t work... the about this mac reads the same and the volume info reads that too...

    I’m attaching another screenshot of the volume info and the user info, the volume reads 430gb used, and the user info (i have just one user) reads 377GB... i have checked all the folders inside the user and the whole folders combined barely passed the 200GB... i’m missing 150GB in "Photos", but i have checked the library and it has only 6BM in images... i have checked email also and the problem’s not there either (seems).

    Any ideas?

     

    Thank you!

     

     

    Screen Shot 2016-01-26 at 10.08.50.pngScreen Shot 2016-01-26 at 10.11.12.png

  • by EgoOge,Solvedanswer

    EgoOge EgoOge Jan 26, 2016 9:26 AM in response to EgoOge
    Level 1 (0 points)
    Jan 26, 2016 9:26 AM in response to EgoOge

    Got it!

    I ran Disk Inventory and it showed me where the problem was:

    It is a temp_ file in a derivative folder from Aquafadas, an InDesign extension for digital publishing...

     

    Hope this works for other people!

    Thanks a lot Kappy!

     

    Screen Shot 2016-01-26 at 11.18.37.png