Hanging / freezing
Hello.
I'm running El Capitan 10.11.2 on a MacBook Pro (mid-2012).
For the last few weeks, I've been experiencing hanging / freezing behaviour to the point where my computer is almost unusable - browsing is painful, writing in Word is awful, Excel is the same and streaming from iTunes to my appleTV is unwatchable.
I've run an etrecheck as below but although it says performance is poor I'm not clear on a solution.
I've already erased the HD, reinstalled El Capitan and repopulated my files and applications from a time machine backup...
😟
EtreCheck version: 2.7.7 (237)
Report generated 2016-01-25 23:07:56
Download EtreCheck from http://etrecheck.com
Runtime 14:33
Performance: Poor
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Check files] link for help with unknown files.
Problem: Beachballing
Hardware Information:ⓘ
MacBook Pro (13-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 332 - SN = 9G2270K5QD3MB
Video Information:ⓘ
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software:ⓘ
OS X El Capitan 10.11.2 (15C50) - Time since boot: about one hour
Disk Information:ⓘ
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (161.64 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8 ()
USB Information:ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
Configuration files:ⓘ
/etc/launchd.conf - File exists but not expected
Gatekeeper:ⓘ
Mac App Store and identified developers
Unknown Files:ⓘ
/Library/LaunchDaemons/ch.tripmode.nke.TripMode.plist
/Library/LaunchDaemons/com.squirrels.kextinstaller.plist
/Library/LaunchDaemons/xxx.qnation.PeerGuardian.kextload.plist
3 unknown files found. [Check files]
Kernel Extensions:ⓘ
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.10) [Support]
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0) [Support]
/Library/Extensions
[loaded] com.globaldelight.driver.Boom2Device (1.1 - SDK 10.10) [Support]
[loaded] com.karios.driver.DuetDisplay (1 - SDK 10.10) [Support]
[loaded] com.paragon-software.filesystems.ntfs (187.1.14 - SDK 10.5) [Support]
[not loaded] foo.tap (1.0) [Support]
[not loaded] foo.tun (1.0) [Support]
[not loaded] org.virtualbox.kext.VBoxDrv (3.2.10) [Support]
[not loaded] org.virtualbox.kext.VBoxNetAdp (3.2.10) [Support]
[not loaded] org.virtualbox.kext.VBoxNetFlt (3.2.10) [Support]
[not loaded] org.virtualbox.kext.VBoxUSB (3.2.10) [Support]
[not loaded] xxx.qnation.PeerGuardian (1.1.9) [Support]
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Support]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Support]
[not loaded] com.elgato.driver.DontMatchAfaTech (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Support]
[not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Support]
[not loaded] com.joshuawise.kexts.HoRNDIS (6 - SDK 10.6) [Support]
[not loaded] com.oem.driver.IOUSBPicoPixMassStorageClass (1 - SDK 10.6) [Support]
[not loaded] com.roxio.BluRaySupport (1.1.3) [Support]
[not loaded] com.sagemcom.driver.PicoPixDevice (3.2.14 - SDK 10.6) [Support]
[not loaded] com.sagemcom.driver.PicoPixNDRV (2.2 - SDK 10.6) [Support]
[not loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.7) [Support]
[not loaded] net.telestream.driver.IODVDImage (1.0 BETA) [Support]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Support]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Support]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Support]
Startup Items:ⓘ
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete in OS X Yosemite
System Launch Agents:ⓘ
[failed] com.apple.cloudd.plist [Details]
Launch Agents:ⓘ
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist [Support]
[loaded] com.adobe.CS5ServiceManager.plist [Support]
[running] com.avast.update-agent.plist [Support]
[loaded] com.avast.userinit.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.paragon-software.NTFS.fsnotifyagent.plist [Support]
[loaded] com.paragon.updater.plist [Support]
[loaded] org.macosforge.xquartz.startx.plist [Support]
Launch Daemons:ⓘ
[loaded] ch.tripmode.nke.TripMode.plist [Support]
[loaded] com.adobe.ARMDC.Communicator.plist [Support]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[loaded] com.avast.update.plist [Support]
[running] com.fitbit.fitbitd.plist [Support]
[failed] com.google.GoogleML.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.paragon-software.camptunex.helper.plist [Support]
[loaded] com.paragon-software.camptunex.installer.plist [Support]
[loaded] com.paragon.NTFS.launch.plist [Support]
[loaded] com.skype.skypeinstaller.plist [Support]
[loaded] com.squirrels.kextinstaller.plist [Support]
[loaded] com.surteesstudios.Bartender.BartenderInstallHelper.plist [Support]
[loaded] com.tunnelbear.mac.tbeard.plist [Support]
[loaded] com.wdc.WDPrivilegedHelper.plist [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Support]
[loaded] org.wireshark.ChmodBPF.plist [Support]
[failed] xxx.qnation.PeerGuardian.kextload.plist [Support]
User Launch Agents:ⓘ
[loaded] com.avast.home.userinit.plist [Support]
[running] com.spotify.webhelper.plist [Support]
[failed] net.tunnelblick.tunnelblick.LaunchAtLogin.plist [Support] [Details]
[running] ws.agile.1PasswordAgent.plist [Support]
User Login Items:ⓘ
Bartender 2 Application (/Applications/Bartender 2.app)
TripMode Application (/Applications/TripMode.app)
iTunesHelper UNKNOWN Hidden (missing value)
Inklet UNKNOWN (missing value)
Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
CrashPlan menu bar UNKNOWN (missing value)
CrashPlan menu bar Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)
Catch Application (/Applications/Catch.app)
Catch Application (/Applications/Catch.app)
StatusMenu UNKNOWN (missing value)
HP Product Research UNKNOWN (missing value)
HPEventHandler UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
WD App Manager Application (/Applications/WD App Manager/WD App Manager.app)
Content Manager Assistant Application (/Applications/CMA.app)
Other Apps:ⓘ
[running] ch.tripmode.TripMode.83552
[running] com.apple.xpc.launchd.oneshot.0x10000004.EtreCheck
[failed] com.avast.account
[loaded] com.avast.crashreport
[running] com.avast.daemon
[running] com.avast.fileshield
[running] com.avast.helper
[running] com.avast.proxy
[running] com.avast.service
[running] com.code42.b42menuextra.31392
[running] com.crashplan.engine
[running] com.google.android.mtpagent.31072
[running] com.surteesstudios.Bartender.25632
[running] jp.co.scei.ContentManagerAssistant.32992
[running] jp.co.scei.ContentManagerAssistant.Watcher.143072
[running] org.giorgiocalderolla.Catch.32352
[running] org.m0k.transmission.57632
Internet Plug-ins:ⓘ
JavaAppletPlugin: Version: Java 8 Update 60 build 27 Check version
Google Earth Web Plug-in: Version: 6.1 [Support]
Default Browser: Version: 601 - SDK 10.11
Flip4Mac WMV Plugin: Version: 2.3.2.6 [Support]
VLC Plugin: Version: 0.8.6c [Support]
AdobePDFViewerNPAPI: Version: 15.009.20077 - SDK 10.8 [Support]
FlashPlayer-10.6: Version: 20.0.0.286 - SDK 10.6 [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 20.0.0.286 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.5.5 - SDK 10.6 [Support]
AdobePDFViewer: Version: 15.009.20077 - SDK 10.8 [Support]
GarminGpsControl: Version: 2.7.1.0 Release [Support]
EPPEX Plugin: Version: 10.0 [Support]
DirectorShockwave: Version: 11.5.1r601 [Support]
User internet Plug-ins:ⓘ
Picasa: Version: 1.0 - SDK 10.4 [Support]
Safari Extensions:ⓘ
AdBlock
1Password (beta)
Adblock Plus
Pushbullet
Ghostery
Audio Plug-ins:ⓘ
BartenderAudioPlugIn: Version: 1.0.0 - SDK 10.10 [Support]
3rd Party Preference Panes:ⓘ
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
Paragon NTFS for Mac ® OS X [Support]
Perian [Support]
Time Machine:ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 337.23 GB
Destinations:
SM time machine [Local]
Total size: 999.83 GB
Total number of backups: 24
Oldest backup: 12/01/2016, 14:04
Last backup: 13/01/2016, 21:16
Size of backup disk: Too small
Backup size 999.83 GB < (Disk used 337.23 GB X 3)
Top Processes by CPU:ⓘ
13% kernel_task
5% Transmission
5% WindowServer
1% Bartender 2
0% launchservicesd
Top Processes by Memory:ⓘ
795 MB kernel_task
328 MB Safari
197 MB mds_stores
188 MB com.avast.daemon
156 MB mdworker(9)
Virtual Memory Information:ⓘ
3.02 GB Free RAM
4.98 GB Used RAM (3.18 GB Cached)
0 B Swap Used
Diagnostics Information:ⓘ
Jan 25, 2016, 09:14:36 PM Self test - passed
Jan 25, 2016, 06:27:33 PM ~/Library/Logs/DiagnosticReports/MacOptimizer_Forced_Registration_2016-01-25-18 2733_[redacted].crash
/Applications/MacOptimizer.app/Contents/MacOS/MacOptimizer_Forced_Registration
Jan 24, 2016, 10:51:49 PM /Library/Logs/DiagnosticReports/cDock-Helper_2016-01-24-225149_[redacted].hang
/Users/USER/*/cDock.app/Contents/Resources/cDock-Installer.app/Contents/MacOS/c Dock-Helper
MacBook Pro, OS X El Capitan (10.11.2)