Q: Recovery mode -_-
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Jan 27, 2016 8:44 AMby norm123,Hi Holly,
I understand that you are having issues with your iPhone being in recovery mode after you shut down. Let's see if we can figure out what is going on.
The first thing I would do is setup your iPhone as a new device and then start syncing content slowly over to pinpoint what could be causing this. Take a look at the article below for more details on this.
How to erase your iOS device and then set it up as a new device or restore it from backups
https://support.apple.com/en-us/HT204686
Let me know if this helps.
Have a good day -
Jan 28, 2016 6:40 AMby kb1951,You may want to post in your native language because you are not making much sense in English. You say that your phone is not in recovery mode but that it goes into recovery mode when you try to turn it off. You then say that you have restored it several times. Please try to explain what is happening.
