My Photos Runs SO Slowly with my MacBook Pro

Question

Level 1

0 points

My Photos Runs SO Slowly with my MacBook Pro

My Photos runs so slowly that it tests my patience. I have to reboot my computer each time I open it. I read a previous post about running Etrecheck and it looks like I need to install more RAM. Is that the only issue?

I am attaching my Etrecheck Report

EtreCheck version: 2.7.7 (237)

Report generated 2016-01-26 05:52:06

Download EtreCheck from http://etrecheck.com

Runtime 7:16

Performance: Below Average

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Hardware Information:ⓘ

MacBook Pro (13-inch, Late 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro8,1

1 2.8 GHz Intel Core i7 CPU: 2-core

4 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 540 - SN = 9G2060DSED3NB

Video Information:ⓘ

Intel HD Graphics 3000

Color LCD 1280 x 800

System Software:ⓘ

OS X Yosemite 10.10.5 (14F1509) - Time since boot: about 10 hours

Disk Information:ⓘ

APPLE HDD HTS547575A9E384 disk0 : (750.16 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 748.93 GB (123.22 GB free)

Core Storage: disk0s2 749.30 GB Online

HL-DT-ST DVDRW GS31N ()

USB Information:ⓘ

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus

Gatekeeper:ⓘ

Mac App Store and identified developers

Kernel Extensions:ⓘ

/System/Library/Extensions

[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]

/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]

Startup Items:ⓘ

TiVoDesktop: Path: /Library/StartupItems/TiVoDesktop

WDMyBookServiceStartupItem: Path: /Library/StartupItems/WDMyBookServiceStartupItem

Startup items are obsolete in OS X Yosemite

System Launch Agents:ⓘ

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.Maps.pushdaemon.plist

[killed] com.apple.icloud.fmfd.plist

[killed] com.apple.scopedbookmarkagent.xpc.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

6 processes killed due to insufficient RAM

System Launch Daemons:ⓘ

[killed] com.apple.awdd.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.icloud.findmydeviced.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.softwareupdated.plist

[killed] com.apple.wdhelper.plist

[running] com.seagate.TBDecorator.plist [Support]

7 processes killed due to insufficient RAM

Launch Agents:ⓘ

[loaded] com.google.keystone.agent.plist [Support]

[loaded] com.oracle.java.Java-Updater.plist [Support]

Launch Daemons:ⓘ

[failed] com.adobe.fpsaud.plist [Support]

[loaded] com.google.keystone.daemon.plist [Support]

[loaded] com.malwarebytes.MBAMHelperTool.plist [Support]

[loaded] com.microsoft.office.licensing.helper.plist [Support]

[loaded] com.oracle.java.Helper-Tool.plist [Support]

User Launch Agents:ⓘ

[failed] com.apple.MobileMeSyncClientAgent.plist

[running] ws.agile.1PasswordAgent.plist [Support]

User Login Items:ⓘ

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

EvernoteHelper UNKNOWN (missing value)

TuneupMyMac UNKNOWN (missing value)

1Password UNKNOWN (missing value)

Dropbox Application (/Applications/Dropbox.app)

EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

Other Apps:ⓘ

[running] 2BUA8C4S2C.com.agilebits.onepassword4-helper

[running] com.apple.xpc.launchd.oneshot.0x10000003.Google Chrome

[running] com.apple.xpc.launchd.oneshot.0x10000011.EtreCheck

[running] com.evernote.EvernoteHelper.51152

[running] com.getdropbox.dropbox.280624

[running] com.microsoft.Word.44052

[running] com.microsoft.autoupdate.fba.269548

[running] jp.co.canon.cijscannerregister.83244

Internet Plug-ins:ⓘ

DirectorShockwave: Version: 11.0.0r430 [Support]

o1dbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]

Google Earth Web Plug-in: Version: 6.1 [Support]

Default Browser: Version: 600 - SDK 10.10

OfficeLiveBrowserPlugin: Version: 12.2.8 [Support]

RealPlayer Plugin: Version: Unknown [Support]

Silverlight: Version: 5.1.40416.0 - SDK 10.6 [Support]

FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Support]

DivXBrowserPlugin: Version: 2.1 [Support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 19.0.0.245 - SDK 10.6 Outdated! Update

googletalkbrowserplugin: Version: 5.41.3.0 - SDK 10.8 [Support]

iPhotoPhotocast: Version: 7.0

AdobePDFViewer: Version: 10.1.1 [Support]

Photo Center Plugin: Version: Photo Center Plugin 1.1.2.2 [Support]

SharePointBrowserPlugin: Version: 14.6.0 - SDK 10.6 [Support]

JavaAppletPlugin: Version: Java 8 Update 71 build 15 Check version

User internet Plug-ins:ⓘ

CitrixOnlineWebDeploymentPlugin: Version: 1.0.39 [Support]

f5 sam inspection host plugin: Version: 7101.2015.0217.1 - SDK 10.9 [Support]

Safari Extensions:ⓘ

1Password

3rd Party Preference Panes:ⓘ

DivX [Support]

Flash Player [Support]

Growl [Support]

Java [Support]

Seagate Dashboard for Mac OSX [Support]

TiVo Desktop [Support]

Time Machine:ⓘ

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 748.93 GB Disk used: 625.70 GB

Destinations:

Seagate Backup Plus Drive [Local]

Total size: 2.00 TB

Total number of backups: 28

Oldest backup: 10/18/14, 7:57 PM

Last backup: 1/15/16, 9:21 AM

Size of backup disk: Adequate

Backup size 2.00 TB > (Disk used 625.70 GB X 3)

My Book 4 2011 [Local]

Total size: 0 B

Total number of backups: 24

Oldest backup: 3/25/12, 6:58 PM

Last backup: 5/12/14, 8:30 AM

Size of backup disk: Too small

Backup size 0 B < (Disk used 625.70 GB X 3)

Top Processes by CPU:ⓘ

8% WindowServer

7% DashboardClient

1% fontd

1% Google Chrome Helper(4)

1% kernel_task

Top Processes by Memory:ⓘ

473 MB kernel_task

332 MB Google Chrome Helper(4)

127 MB Google Chrome

111 MB mdworker(6)

74 MB Finder

Virtual Memory Information:ⓘ

95 MB Free RAM

3.91 GB Used RAM (1.45 GB Cached)

52 MB Swap Used

Diagnostics Information:ⓘ

Jan 25, 2016, 07:28:22 PM Self test - passed

MacBook Pro, OS X Yosemite (10.10.5), it is a 2011 computer

Posted on Jan 26, 2016 3:10 AM

Reply

Answer 1

Linc Davis

Level 10

209,547 points

Jan 26, 2016 9:22 AM in response to SSM1

Is Photos the only app that runs slowly?

Reply

Answer 2

SSM1 Author

Level 1

0 points

Jan 26, 2016 2:59 PM in response to Linc Davis

No, it is difficult to open most programs, but especially Chrome, Firefox and mail

Reply

Answer 3

Linc Davis

Level 10

209,547 points

Jan 26, 2016 3:04 PM in response to SSM1

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, please back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone who understands the code can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website many times over a period of years. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a general summary of what you need to do, if you choose to proceed:

☞ Copy a particular line of text to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is intermittently slow, run the test during a slowdown.

You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual before running it. If you can only test in safe mode, do that.

6. If you have more than one user, and only one user is affected by the problem,, and the affected user is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. Load this linked web page (on the website "Pastebin.") Press the key combination command-A to select all the text, then copy it to the Clipboard by pressing command-C.

8. Launch the built-in Terminal application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.

9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If the test is taking much longer than usual to run because the computer is very slow, you might be prompted for your password a second time. The authorization that you grant by entering it expires automatically after five minutes.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

Test started

Part 1 of 4 done at: … sec
…
Part 4 of 4 done at: … sec

The test results are on the Clipboard.

Please close this window.

The intervals between parts won't be exactly equal, but they give a rough indication of progress.

Wait for the final message "Please close this window" to appear. If you don't see it within about 15 minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it. Then go to the next step. You'll have incomplete results, but still something. If you close the Terminal window while the test is still running, the partial results won't be saved and you'll have to start over.

11. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been saved to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "close this window" message. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

12. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the software that runs this website. Please post the test results on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

13. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

14. The linked UNIX shell script bears a notice of copyright. Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Reply

Answer 4

SSM1 Author

Level 1

0 points

Jan 27, 2016 3:39 PM in response to Linc Davis

1 Start time: 06:36:26 01/27/16

2

3 Revision: 1452

4

5 Model Identifier: MacBookPro8,1

6 Memory: 4 GB

7 Boot ROM Version: MBP81.0047.B2C

8 System Version: OS X 10.10.5 (14F1509)

9 Kernel Version: Darwin 14.5.0

10 Time since boot: 11 minutes

11

12 File opens (per sec)

13

14 mds_stores (UID 0) => . (status 0): 9

15

16 I/O in, sampled (KiB/s)

17

18 mds_stores (UID 0): 2074

19

20 CPU usage, sampled (ms/s)

21

22 mds_stores (UID 0): 164.52

23

24 Global prefs (system)

25

26 MultipleSessionEnabled = 1

27

28 VPN: Yes

29

30 TCP/IP

31

32 is not a recognized network service.

33

34 Listeners

35

36 cupsd: ipp

37

38 lost+found

39

40 iNode28387905 xar archive - version 1 (5164763151 B)

41

42 Diagnostic reports

43

44 2016-01-07 mds crash

45 2016-01-08 Photos hang

46

47 HID errors: 3847

48

49 Kernel log

50

51 Jan 24 22:23:35 PM notification timeout (pid 94, loginwindow)

52 Jan 24 22:23:35 PM notification timeout (pid 94, loginwindow)

53 Jan 24 22:23:35 PM notification timeout (pid 228, UserEventAgent)

54 Jan 24 22:23:35 PM notification timeout (pid 94, loginwindow)

55 Jan 24 22:23:35 PM notification timeout (pid 260, fontd)

56 Jan 24 22:23:35 PM notification timeout (pid 289, imagent)

57 Jan 24 22:23:35 PM notification timeout (pid 294, diagnostics_agen)

58 Jan 24 22:23:35 PM notification timeout (pid 2624, netbiosd)

59 Jan 24 22:23:35 PM notification timeout (pid 3049, soagent)

60 Jan 24 22:23:35 PM notification timeout (pid 3080, coreduetd)

61 Jan 24 22:23:35 PM notification timeout (pid 3049, soagent)

62 Jan 24 22:24:17 PM notification timeout (pid 53, powerd)

63 Jan 25 06:59:09 PM notification timeout (pid 53, powerd)

64 Jan 25 07:13:34 PM notification timeout (pid 2995, iPhoto)

65 Jan 25 07:13:34 PM notification timeout (pid 3049, soagent)

66 Jan 25 07:13:34 PM notification timeout (pid 3080, coreduetd)

67 Jan 25 07:13:34 PM notification timeout (pid 3049, soagent)

68 Jan 25 19:29:13 Sleep failure code 0x00000020 0x14006700

69 Jan 25 19:29:13 TBIOBlockStorageDriver: super::probe failed

70 Jan 25 19:29:13 AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized

71 Jan 25 19:29:13 vm_swap_create_file failed @ 16 secs

72 Jan 26 19:50:56 TBIOBlockStorageDriver: super::probe failed

73 Jan 26 19:50:56 AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized

74 Jan 27 06:25:37 TBIOBlockStorageDriver: super::probe failed

75 Jan 27 06:25:37 AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized

76

77 System log

78

79 Jan 27 06:27:57 fmfd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

80 Jan 27 06:27:58 maspushagent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

81 Jan 27 06:27:58 mapspushd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

82 Jan 27 06:27:59 fmfd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

83 Jan 27 06:27:59 maspushagent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

84 Jan 27 06:27:59 CallHistorySyncHelper: ApplePushService: Connection timed out trying to communicate with apsd

85 Jan 27 06:27:59 mapspushd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

86 Jan 27 06:28:00 fmfd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

87 Jan 27 06:28:00 maspushagent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

88 Jan 27 06:28:01 mapspushd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

89 Jan 27 06:28:01 maspushagent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

90 Jan 27 06:28:02 mapspushd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

91 Jan 27 06:28:02 syncdefaultsd: ApplePushService: Connection timed out trying to communicate with apsd

92 Jan 27 06:28:02 maspushagent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

93 Jan 27 06:28:02 cloudphotosd: ApplePushService: Connection timed out trying to communicate with apsd

94 Jan 27 06:28:03 mapspushd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

95 Jan 27 06:28:03 maspushagent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

96 Jan 27 06:28:04 askpermissiond: ApplePushService: Connection timed out trying to communicate with apsd

97 Jan 27 06:28:04 mapspushd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'

98 Jan 27 06:28:04 com.apple.photostream-agent: ApplePushService: Connection timed out trying to communicate with apsd

99 Jan 27 06:28:04 com.apple.iCloudHelper: ApplePushService: Connection timed out trying to communicate with apsd

100 Jan 27 06:29:05 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Dropbox" for over 1.00 seconds. Server has re-enabled them.

101 Jan 27 06:30:43 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

102 Jan 27 06:31:16 Google Chrome Helper: CGAffineTransformInvert: singular matrix.

103 Jan 27 06:31:24 Google Chrome Helper: CGAffineTransformInvert: singular matrix.

104

105 launchd log

106

107 Jan 21 21:36:56 com.apple.MobileMeSyncClientAgent: Interval spawn of service failed: 139: Service cannot presently execute

108 Jan 23 11:38:11 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.228, service = com.getdropbox.dropbox.loginhelper, error = 119: Service is disabled

109 Jan 23 11:38:11 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.228, service = com.evernote.EvernoteHelper, error = 119: Service is disabled

110 Jan 23 15:10:20 com.apple.MobileMeSyncClientAgent: Interval spawn of service failed: 139: Service cannot presently execute

111 Jan 23 17:05:54 com.apple.xpc.launchd.user.501.100007.Aqua: Could not import service from caller: caller = otherbsd.226, service = com.getdropbox.dropbox.loginhelper, error = 119: Service is disabled

112 Jan 23 17:05:54 com.apple.xpc.launchd.user.501.100007.Aqua: Could not import service from caller: caller = otherbsd.226, service = com.evernote.EvernoteHelper, error = 119: Service is disabled

113 Jan 23 18:32:05 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.225, service = com.getdropbox.dropbox.loginhelper, error = 119: Service is disabled

114 Jan 23 18:32:05 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.225, service = com.evernote.EvernoteHelper, error = 119: Service is disabled

115 Jan 23 19:50:48 com.apple.xpc.launchd.domain.pid.(dead-on-arrival).1179: Could not resolve origin of domain. XPC services in this domain's bundle will not be bootstrapped: error = 3: No such process, taint = (untainted)

116 Jan 23 20:06:08 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.229, service = com.getdropbox.dropbox.loginhelper, error = 119: Service is disabled

117 Jan 23 20:06:08 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.229, service = com.evernote.EvernoteHelper, error = 119: Service is disabled

118 Jan 23 22:06:02 com.apple.MobileMeSyncClientAgent: Interval spawn of service failed: 139: Service cannot presently execute

119 Jan 23 22:53:02 com.apple.xpc.launchd.user.501.100004.Aqua: Could not import service from caller: caller = otherbsd.233, service = com.getdropbox.dropbox.loginhelper, error = 119: Service is disabled

120 Jan 23 22:53:02 com.apple.xpc.launchd.user.501.100004.Aqua: Could not import service from caller: caller = otherbsd.233, service = com.evernote.EvernoteHelper, error = 119: Service is disabled

121 Jan 24 09:58:15 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.229, service = com.getdropbox.dropbox.loginhelper, error = 119: Service is disabled

122 Jan 24 09:58:15 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.229, service = com.evernote.EvernoteHelper, error = 119: Service is disabled

123 Jan 24 12:08:05 com.apple.MobileMeSyncClientAgent: Interval spawn of service failed: 139: Service cannot presently execute

124 Jan 25 07:02:10 com.apple.xpc.launchd.domain.pid.(dead-on-arrival).3319: Could not resolve origin of domain. XPC services in this domain's bundle will not be bootstrapped: error = 3: No such process, taint = (untainted)

125 Jan 25 19:30:18 com.apple.xpc.launchd.user.501.100004.Aqua: Could not import service from caller: caller = otherbsd.231, service = com.getdropbox.dropbox.loginhelper, error = 119: Service is disabled

126 Jan 25 19:30:18 com.apple.xpc.launchd.user.501.100004.Aqua: Could not import service from caller: caller = otherbsd.231, service = com.evernote.EvernoteHelper, error = 119: Service is disabled

127 Jan 25 21:30:14 com.apple.MobileMeSyncClientAgent: Interval spawn of service failed: 139: Service cannot presently execute

128 Jan 26 19:51:45 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.228, service = com.getdropbox.dropbox.loginhelper, error = 119: Service is disabled

129 Jan 26 19:51:45 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.228, service = com.evernote.EvernoteHelper, error = 119: Service is disabled

130 Jan 27 06:26:17 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.226, service = com.getdropbox.dropbox.loginhelper, error = 119: Service is disabled

131 Jan 27 06:26:17 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.226, service = com.evernote.EvernoteHelper, error = 119: Service is disabled

132

133 System services loaded

134

135 com.adobe.fpsaud

136 com.apple.watchdogd

137 com.google.keystone.daemon

138 com.malwarebytes.MBAMHelperTool

139 com.microsoft.office.licensing.helper

140 com.oracle.java.Helper-Tool

141 com.seagate.TBDecorator.plist

142

143 Login services loaded

144

145 2BUA8C4S2C.com.agilebits.onepassword4-helper

146 com.apple.mrt.uiagent

147 com.google.keystone.system.agent

148 com.oracle.java.Java-Updater

149 ws.agile.1PasswordAgent

150

151 Login services disabled

152

153 com.hp.devicemonitor

154 com.evernote.EvernoteHelper

155

156 User services disabled

157

158 com.hp.devicemonitor

159 com.evernote.EvernoteHelper

160

161 Global login items

162

163 /Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app/

164

165 Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

166 - mod date: Jun 11 06:27:02 2013

167 - size (B): 104

168 - checksum: 2894632257

169

170 <?xml version="1.0" encoding="UTF-8"?>

171 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

172 <plist version="1.0">

173 <dict>

174 <key>Label</key>

175 <string>com.oracle.java.Java-Updater</string>

176 <key>ProgramArguments</key>

177 <array>

178 <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>

179 <string>-bgcheck</string>

180 </array>

181 <key>StandardErrorPath</key>

182 <string>/dev/null</string>

183 <key>StandardOutPath</key>

184 <string>/dev/null</string>

185 <key>StartCalendarInterval</key>

186 <dict>

187 <key>Hour</key>

188 <integer>20</integer>

189 <key>Minute</key>

190 <integer>27</integer>

191 <key>Weekday</key>

192 <integer>4</integer>

193 </dict>

194 </dict>

195

196 ...and 1 more line(s)

197

198 Contents of /Library/LaunchDaemons/com.malwarebytes.MBAMHelperTool.plist

199 - mod date: Dec 15 15:20:20 2015

200 - size (B): 584

201 - checksum: 2299099766

202

203 <?xml version="1.0" encoding="UTF-8"?>

204 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

205 <plist version="1.0">

206 <dict>

207 <key>Label</key>

208 <string>com.malwarebytes.MBAMHelperTool</string>

209 <key>MachServices</key>

210 <dict>

211 <key>com.malwarebytes.MBAMHelperTool</key>

212 <true/>

213 </dict>

214 <key>Program</key>

215 <string>/Library/PrivilegedHelperTools/com.malwarebytes.MBAMHelperTool</string>

216 <key>ProgramArguments</key>

217 <array>

218 <string>/Library/PrivilegedHelperTools/com.malwarebytes.MBAMHelperTool</string>

219 </array>

220 </dict>

221 </plist>

222

223 Contents of /System/Library/LaunchAgents/com.apple.SafariPlugInUpdateNotifier.plist

224 - mod date: Dec 21 02:57:59 2015

225 - size (B): 779

226 - checksum: 941105980

227

228 <?xml version="1.0" encoding="UTF-8"?>

229 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

230 <plist version="1.0">

231 <dict>

232 <key>EnablePressuredExit</key>

233 <true/>

234 <key>Label</key>

235 <string>com.apple.SafariPlugInUpdateNotifier</string>

236 <key>Program</key>

237 <string>/usr/libexec/SafariPlugInUpdateNotifier</string>

238 <key>LaunchEvents</key>

239 <dict>

240 <key>com.apple.fsevents.matching</key>

241 <dict>

242 <key>UserFlashPlugInModified</key>

243 <dict>

244 <key>Path</key>

245 <string>~/Library/Internet Plug-Ins/Flash Player.plugin</string>

246 </dict>

247 <key>SystemFlashPlugInModified</key>

248 <dict>

249 <key>Path</key>

250 <string>/Library/Internet Plug-Ins/Flash Player.plugin</string>

251 </dict>

252 </dict>

253

254 ...and 3 more line(s)

255

256 Contents of /System/Library/LaunchDaemons/com.seagate.TBDecorator.plist

257 - mod date: Oct 11 18:46:28 2013

258 - size (B): 617

259 - checksum: 3070240373

260

261 <?xml version="1.0" encoding="UTF-8"?>

262 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

263 <!--

264 com.seagate.TBDecorator.plist

265 SeagateDiagnostics

266 Created by John Brisbin on 3/10/10.

268 -->

269 <plist version="1.0">

270 <dict>

271 <key>KeepAlive</key>

272 <true/>

273 <key>Label</key>

274 <string>com.seagate.TBDecorator.plist</string>

275 <key>RunAtLoad</key>

276 <true/>

277 <key>ProgramArguments</key>

278 <array>

279 <string>/Library/Application Support/Seagate/TBLoopDriveParams</string>

280 </array>

281 </dict>

282 </plist>

283

284 Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist

285 - mod date: Apr 13 19:30:16 2015

286 - size (B): 554

287 - checksum: 3012644940

288

289 <?xml version="1.0" encoding="UTF-8"?>

290 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

291 <plist version="1.0">

292 <dict>

293 <key>Disabled</key>

294 <true/>

295 <key>Label</key>

296 <string>org.apache.httpd</string>

297 <key>EnvironmentVariables</key>

298 <dict>

299 <key>XPC_SERVICES_UNAVAILABLE</key>

300 <string>1</string>

301 </dict>

302 <key>ProgramArguments</key>

303 <array>

304 <string>/usr/sbin/httpd-wrapper</string>

305 <string>-D</string>

306 <string>FOREGROUND</string>

307 </array>

308 <key>OnDemand</key>

309 <false/>

310 </dict>

311 </plist>

312

313 Contents of Library/LaunchAgents/com.apple.MobileMeSyncClientAgent.plist

314 - mod date: Jan 5 22:51:53 2012

315 - size (B): 581

316 - checksum: 1629790972

317

318 <?xml version="1.0" encoding="UTF-8"?>

319 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

320 <plist version="1.0">

321 <dict>

322 <key>Label</key>

323 <string>com.apple.MobileMeSyncClientAgent</string>

324 <key>LimitLoadToSessionType</key>

325 <string>Aqua</string>

326 <key>ProgramArguments</key>

327 <array>

328 <string>/System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources /mobilemesyncclient</string>

329 <string>--sync</string>

330 <string>--periodic</string>

331 </array>

332 <key>StartInterval</key>

333 <integer>3600</integer>

334 </dict>

335 </plist>

336

337 Contents of Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist

338 - mod date: Dec 3 10:00:45 2011

339 - size (B): 812

340 - checksum: 3362862324

341

342 <?xml version="1.0" encoding="UTF-8"?>

343 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

344 <plist version="1.0">

345 <dict>

346 <key>Label</key>

347 <string>com.apple.Safari</string>

348 <key>LimitLoadToSessionType</key>

349 <string>Aqua</string>

350 <key>ProgramArguments</key>

351 <array>

352 <string>/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/S afariSyncClient</string>

353 <string>--sync</string>

354 <string>com.apple.Safari</string>

355 <string>--entitynames</string>

356 <string>com.apple.bookmarks.Bookmark,com.apple.bookmarks.Folder</string>

357 </array>

358 <key>RunAtLoad</key>

359 <false/>

360 <key>ThrottleInterval</key>

361 <integer>60</integer>

362 <key>WatchPaths</key>

363 <array>

364 <string>/Users/USER/Library/Safari/Bookmarks.plist</string>

365 </array>

366 </dict>

367

368 ...and 1 more line(s)

369

370 Contents of Library/LaunchAgents/ws.agile.1PasswordAgent.plist

371 - mod date: Nov 11 21:23:47 2014

372 - size (B): 542

373 - checksum: 431775402

374

375 <?xml version="1.0" encoding="UTF-8"?>

376 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

377 <plist version="1.0">

378 <dict>

379 <key>OnDemand</key>

380 <false/>

381 <key>KeepAlive</key>

382 <true/>

383 <key>RunAtLoad</key>

384 <true/>

385 <key>Label</key>

386 <string>ws.agile.1PasswordAgent</string>

387 <key>Program</key>

388 <string>/Users/USER/Library/Application Support/1Password/Agent/1PasswordAgent.app/Contents/MacOS/1PasswordAgent</strin g>

389 <key>LimitLoadToSessionType</key>

390 <string>Aqua</string>

391 </dict>

392 </plist>

393

394 User login items

395

396 iTunesHelper

397 - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

398 EvernoteHelper

399 - missing value

400 TuneupMyMac

401 - missing value

402 1Password

403 - missing value

404 Dropbox

405 - /Applications/Dropbox.app

406 EvernoteHelper

407 - /Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app

408 HP Scheduler

409 - /Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app

410

411 Safari extensions

412

413 1Password

414 - com.agilebits.onepassword4-safari

415

416 iCloud services

417

418 MOBILE_DOCUMENTS

419 PHOTO_STREAM

420 FIND_MY_MAC

421

422 iCloud errors

423

424 bird 126

425 Mail 11

426 cloudd 10

427 Spotlight 9

428 Finder 9

429 accountsd 4

430 CallHistorySyncHelper 3

431 comapple.InputMethodKit.UserDictionary 1

432 comapple.CloudPhotosConfiguration 1

433 Preview 1

434

435 Continuity errors

436

437 sharingd 4

438

439 Bad permissions: 89

440

441 Lockfiles: 83

442

443 Global prefs (user)

444

445 AppleShowAllExtensions = 1

446 NSQuitAlwaysKeepsWindows = 1

447

448 Extensions

449

450 /System/Library/Extensions/EPSONUSBPrintClass.kext:com.epson.print.kext.USBPrin tClass

451 - com.epson.print.kext.USBPrintClass

452 /System/Library/Extensions/JMicronATA.kext:com.jmicron.JMicronATA

453 - com.jmicron.JMicronATA

454 /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns/SeagateDriveIcons.kext:com.seagate.driver.SeagateD riveIcons

455 - com.seagate.driver.SeagateDriveIcons

456 /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns/SeagateLeafPowSecDriver_10_4.kext:com.seagate.driv er.PowSecLeafDriver_10_4

457 - com.seagate.driver.PowSecLeafDriver_10_4

458 /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns/SeagateLeafPowSecDriver_10_5.kext:com.seagate.driv er.PowSecLeafDriver_10_5

459 - com.seagate.driver.PowSecLeafDriver_10_5

460 /System/Library/Extensions/Seagate Storage Driver.kext:com.seagate.driver.PowSecDriverCore

461 - com.seagate.driver.PowSecDriverCore

462

463 Applications

464

465 /Applications/1Password 6.app

466 - com.agilebits.onepassword4

467 - Agilebits Inc.

468 /Applications/Adobe Reader 9/Adobe Reader.app

469 - com.adobe.Reader

470 /Applications/Adobe/Acrobat.com.app

471 - com.adobe.mauby.UUID.1

472 /Applications/Amazon Cloud Drive App.app

473 - com.amazon.clouddrive.mac

474 - AMZN Mobile LLC (94KV3E626L)

475 /Applications/Aperture.app

476 - com.apple.Aperture

477 /Applications/Boingo Wi-Fi.app

478 - com.Boingo.GoBoingo

479 - Boingo Wireless

480 /Applications/CCleaner.app

481 - com.piriform.ccleaner

482 - Piriform Ltd (8M34BTQQ45)

483 /Applications/DivX Converter.app

484 - DivX Converter

485 /Applications/DivX Player.app

486 - com.divx.DivX_Player

487 /Applications/DivX/DivX Community.app

488 - com.spritec.DVD

489 /Applications/DivX/DivX Products.app

490 - com.spritec.DVD

491 /Applications/DivX/DivX Support.app

492 - com.spritec.DVD

493 /Applications/DivX/Uninstall DivX for Mac.app

494 - com.divxinc.uninstalldivxformac

495 /Applications/Dropbox.app

496 - com.getdropbox.dropbox

497 - Dropbox, Inc.

498 /Applications/Evernote (74956).app

499 - com.evernote.Evernote

500 /Applications/GoToMeeting (952).app

501 - com.citrixonline.GoToMeeting

502 - Citrix Online LLC

503 /Applications/MPlayerX.app

504 - org.niltsh.MPlayerX

505 - Zongyao Qu (JQRW8D24U4)

506 /Applications/Malwarebytes Anti-Malware.app

507 - com.malwarebytes.antimalware

508 - Malwarebytes Corporation (GVZRY6KDKR)

509 /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

510 - com.microsoft.ASApplication

511 /Applications/Microsoft Office 2011/Office/Equation Editor.app

512 - com.microsoft.EquationEditor

513 /Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app

514 - com.microsoft.office.setupassistant

515 /Applications/Microsoft Office 2011/Office/Microsoft Query.app

516 - com.microsoft.Query

517 /Applications/Opera.app

518 - com.operasoftware.Opera

519 - Opera Software ASA (UL7F34E7DN)

520 /Applications/Presto! PageManager 4/CC_MyOCR

521 - N/A

522 /Applications/Presto! PageManager 4/CC_MyOCR_J

523 - N/A

524 /Applications/Prism.app

525 - com.nchsoftware.Prism

526 /Applications/Quicken 2007.app

527 - com.intuit.quicken

528 - Intuit Inc.

529 /Applications/Quicken 2007/Quicken 2007

530 - com.intuit.quicken

531 /Applications/Quicken 2007/Quicken 2007/Contents/MacOS/Quicken 2007

532 - N/A

533 /Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Emergency Records Organizer

534 - com.intuit.ero

535 /Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Emergency Records Organizer/Contents/MacOSClassic/Emergency Records Organizer

536 - N/A

537 /Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Home Inventory.app

538 - com.intuit.HomeInventory

539 /Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Quicken Backup Utility.app

540 - com.intuit.quicken.dotmac

541 /Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Quicken Scheduler

542 - N/A

543 /Applications/RealPlayer Converter.app

544 - com.real.converter

545 /Applications/RealPlayer.app

546 - com.RealNetworks.RealPlayer

547 /Applications/Remote Desktop Connection.app

548 - com.microsoft.rdc

549 /Applications/Seagate Dashboard.app

550 - com.seagate.dashboard

551 - Seagate Technologies LLC

552 /Applications/Shutterfly/Shutterfly Express Uploader.app

553 - com.Shutterfly.ExpressUploader

554 /Applications/StuffIt 12/DropStuff.app

555 - com.stuffit.DropStuff

556 /Applications/StuffIt 12/StuffIt Expander.app

557 - com.stuffit.Expander

558 /Applications/TechTool Deluxe.app

559 - com.micromat.techtooldeluxe

560 /Applications/Utilities/Adobe AIR Application Installer.app

561 - com.adobe.air.ApplicationInstaller

562 /Applications/Utilities/Adobe Utilities.localized/Adobe Updater6/Adobe Updater.app

563 - com.Adobe.ESD.AdobeUpdaterApplication""

564 /Applications/Utilities/Built-In Keyboard Firmware Update.app

565 - com.apple.builtinkeyboardupdater.1

566 /Applications/Utilities/MacBook Pro EFI Firmware Update.app

567 - com.apple.updaters.macbookpro.efifirmwareupdater151

568 /Applications/Utilities/MacBook Pro SMC Firmware Update.app

569 - com.apple.updaters.smc.macbookpro.130

570 /Applications/VitalSource Bookshelf.app

571 - com.vitalsource.bookshelf

572 - Vital Source Technologies, Inc.

573 /Applications/__MACOSX/flv-player.app

574 - N/A

575 /Applications/flv-player.app

576 - com.intel.nw

577 - Joe Bearch (8Y2382LQ75)

578 /Library/Application Support/DivX/DivXUpdater.app

579 - com.divx.DivXUpdater

580 /Library/Application Support/Hewlett-Packard/OCR/DPE 11.6.app

581 - com.irislink.mac.DPE

582 /Library/Application Support/Hewlett-Packard/OCR/Register DPE.app

583 - com.irislink.mac.RegisterDPE

584 /Library/Application Support/Hewlett-Packard/Software Update/HP Rules Processor.app

585 - com.hp.rulesprocessor

586 /Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app

587 - com.hp.HPScheduler

588 /Library/Application Support/Hewlett-Packard/Software Update/HP Software Updater

589 - com.MindVision.VISEX

590 /Library/Application Support/Hewlett-Packard/Software Update/HP Software Updater/Contents/MacOSClassic/HP Software Updater

591 - N/A

592 /Library/Application Support/Hewlett-Packard/Software Update/HPSUSelfUpdatePostScript.app

593 - N/A

594 /Library/Application Support/Hewlett-Packard/StudioScan/HPStudioScan.app

595 - com.hp.scan.HPStudioScan

596 /Library/Application Support/Hewlett-Packard/hpAutomation.app

597 - com.hp.Automation

598 /Library/Application Support/Hewlett-Packard/iPhoto Support/Jpeg to iPhoto.app

599 - com.hp.photo.jpgtoiphoto

600 /Library/Application Support/Microsoft/HV1.0/Microsoft Help Viewer.app

601 - com.microsoft.helpviewer

602 /Library/Application Support/Microsoft/Office Converter Support/Open XML for Charts.app

603 - com.microsoft.openxml.chartconverter.app

604 /Library/Application Support/Microsoft/Office Converter Support/Open XML for Excel.app

605 - com.microsoft.openxml.excel.app

606 /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

607 - com.microsoft.silverlight.sllauncher

608 /Library/Application Support/iWork '08/iWork Tour.app

609 - com.apple.iWorkTour

610 /Library/Documentation/Help/Hewlett-Packard/TOCGenerator.app

611 - com.hp.dynamicTOCGenerator

612 /Library/Documentation/Help/Hewlett-Packard/shrd/flashplayer

613 - N/A

614 /Library/Documentation/Help/Hewlett-Packard/shrd/fscommand/C4200_insert_memcard .app

615 - N/A

616 /Library/Documentation/Help/Hewlett-Packard/shrd/fscommand/C4200_load_letter.ap p

617 - N/A

618 /Library/Documentation/Help/Hewlett-Packard/shrd/fscommand/C4200_load_original. app

619 - N/A

620 /Library/Documentation/Help/Hewlett-Packard/shrd/fscommand/C4200_load_small.app

621 - N/A

622 /Library/Documentation/Help/Hewlett-Packard/shrd/fscommand/C4200_paperjam.app

623 - N/A

624 /Library/Documentation/Help/Hewlett-Packard/shrd/fscommand/C4200_print_4x6.app

625 - N/A

626 /Library/Documentation/Help/Hewlett-Packard/shrd/fscommand/C4200_printcart.app

627 - N/A

628

629 Frameworks

630

631 /Library/Frameworks/Adobe AIR.framework

632 - com.adobe.AIR

633 /Library/Frameworks/DivX Toolkit.framework

634 - com.divx.divxtoolkit

635 /Library/Frameworks/EWSMac.framework

636 - com.eSellerate.EWSMac50726188

637 /Library/Frameworks/FxPlug.framework

638 - com.apple.fxplugframework

639 /Library/Frameworks/ProFX.framework

640 - com.apple.ProFX

641 /System/Library/Frameworks/PaleolatryArchprelatic.framework

642 - N/A

643

644 PrefPane

645

646 /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.pref Pane

647 - com.oracle.java.JavaControlPanel

648 /Library/PreferencePanes/DashboardPreferences.prefPane

649 - com.seagate.dashboard.preferences

650 - Seagate Technologies LLC

651 /Library/PreferencePanes/DivX.prefPane

652 - com.divx.divxprefs

653 /Library/PreferencePanes/Flash Player.prefPane

654 - com.adobe.flashplayerpreferences

655 /Library/PreferencePanes/Growl.prefPane

656 - com.growl.prefpanel

657 /Library/PreferencePanes/TiVoDesktop.prefPane

658 - com.TiVo.desktop

659

660 Bundles

661

662 /Library/Application Support/ProApps/Internal Plug-Ins/ProFX/FxPlugWrapper.plugin

663 - com.apple.QuartzComposer.FxPlugWrapper

664 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/AdobeCP15.plugin

665 - com.adobe.adobecp

666 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Flash Player.plugin

667 - com.macromedia.FlashPlayer-10.6.plugin

668 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/adobecp.plugin

669 - com.adobe.adobecp20

670 /Library/Internet Plug-Ins/AdobePDFViewer.plugin

671 - com.adobe.acrobat.pdfviewer

672 - Adobe Systems, Incorporated

673 /Library/Internet Plug-Ins/DirectorShockwave.plugin

674 - com.adobe.shockwave.pluginshim

675 /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin

676 - com.divx.DivXBrowserPlugin

677 /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin

678 - com.Google.GoogleEarthPlugin.plugin

679 /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

680 - com.oracle.java.JavaAppletPlugin

681 /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin

682 - com.microsoft.officelive.browserplugin

683 /Library/Internet Plug-Ins/Photo Center Plugin.plugin

684 - com.snapfish.upload

685 /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

686 - com.microsoft.sharepoint.browserplugin

687 /Library/Internet Plug-Ins/Silverlight.plugin

688 - com.microsoft.SilverlightPlugin

689 /Users/USER/Library/Address Book Plug-Ins/SkypeABCaller.bundle

690 - com.skype.SkypeABCaller

691 /Users/USER/Library/Address Book Plug-Ins/SkypeABChatter.bundle

692 - com.skype.SkypeABChatter

693 /Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle

694 - com.skype.SkypeABDialer

695 /Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle

696 - com.skype.SkypeABSMS

697 /Users/USER/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin

698 - com.citrixonline.mac.WebDeploymentPlugin

699 /Users/USER/Library/Internet Plug-Ins/f5 sam inspection host plugin.plugin

700 - com.f5.inspectionhostplugin

701 - F5 Networks, Inc.

702 /Users/USER/Library/Widgets/QuickEntry.wdgt

703 - com.intuit.widget.quickentry

704

705 Bundles (new)

706

707 /Applications/1Password 6.app

708 - com.agilebits.onepassword4

709 - Agilebits Inc.

710 /Applications/CCleaner.app

711 - com.piriform.ccleaner

712 - Piriform Ltd (8M34BTQQ45)

713 /Users/USER/Downloads/EtreCheck 2.app

714 - com.etresoft.EtreCheck

715 - John Daniel (P599JYY9LT)

716 /Users/USER/Downloads/EtreCheck.app

717 - com.etresoft.EtreCheck

718 - John Daniel (P599JYY9LT)

719

720 Library paths

721

722 /Incompatible Software/libqcncodecs.dylib

723 /Incompatible Software/libqjpcodecs.dylib

724 /Incompatible Software/libqkrcodecs.dylib

725 /Incompatible Software/libqtwcodecs.dylib

726 /Library/Application Support/DivX/Libraries/libDivXDesktopSupport.dylib

727 /Library/Application Support/DivX/QtPlugins/accessible/libqtaccessiblewidgets.dylib

728 /Library/Application Support/DivX/QtPlugins/iconengines/libqsvgicon.dylib

729 /Library/Application Support/DivX/QtPlugins/imageformats/libqgif.dylib

730 /Library/Application Support/DivX/QtPlugins/imageformats/libqico.dylib

731 /Library/Application Support/DivX/QtPlugins/imageformats/libqjpeg.dylib

732 /Library/Application Support/DivX/QtPlugins/imageformats/libqmng.dylib

733 /Library/Application Support/DivX/QtPlugins/imageformats/libqsvg.dylib

734 /Library/Application Support/DivX/QtPlugins/imageformats/libqtiff.dylib

735 /Library/Application Support/DivX/QtPlugins/script/libqtscriptdbus.dylib

736 /Library/Application Support/DivX/QtPlugins/sqldrivers/libqsqlite.dylib

737 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib

738 /Library/lozengewiseUpd/Contents/PlugIns/accessible/libqtaccessiblewidgets.dyli b

739 /Library/lozengewiseUpd/Contents/PlugIns/bearer/libqcorewlanbearer.dylib

740 /Library/lozengewiseUpd/Contents/PlugIns/bearer/libqgenericbearer.dylib

741 /Library/lozengewiseUpd/Contents/PlugIns/codecs/libqcncodecs.dylib

742 /Library/lozengewiseUpd/Contents/PlugIns/codecs/libqjpcodecs.dylib

743 /Library/lozengewiseUpd/Contents/PlugIns/codecs/libqkrcodecs.dylib

744 /Library/lozengewiseUpd/Contents/PlugIns/codecs/libqtwcodecs.dylib

745 /Library/lozengewiseUpd/Contents/PlugIns/imageformats/libqgif.dylib

746 /Library/lozengewiseUpd/Contents/PlugIns/imageformats/libqico.dylib

747 /Library/lozengewiseUpd/Contents/PlugIns/imageformats/libqjpeg.dylib

748 /Library/lozengewiseUpd/Contents/PlugIns/imageformats/libqmng.dylib

749 /Library/lozengewiseUpd/Contents/PlugIns/imageformats/libqtga.dylib

750 /Library/lozengewiseUpd/Contents/PlugIns/imageformats/libqtiff.dylib

751 /Previous Systems.localized/2007-11-10_0619/System/Library/Tcl/tdom0.8.0/libtdom0.8.0.dyl ib

752 /Previous Systems.localized/2007-11-10_0619/usr/lib/libPrintServiceQuota.1.dylib

753 /Previous Systems.localized/2007-11-10_0619/usr/lib/libgimpprint.7.dylib

754 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/auth/domain.dylib

755 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/auth/odsam.dylib

756 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/auth/script.dylib

757 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/auth/smbserver.dylib

758 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/auth/unix.dylib

759 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/auth/winbind.dylib

760 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/charset/CP437.dylib

761 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/charset/CP850.dylib

762 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/charset/macosxfs.dylib

763 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/idmap/ad.dylib

764 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/idmap/ldap.dylib

765 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/idmap/odsam.dylib

766 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/idmap/rid.dylib

767 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/libmsrpc.dylib

768 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/libsmbclient.dylib

769 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/libsmbsharemodes.dylib

770 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/pdb/ldapsam.dylib

771 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/pdb/odsam.dylib

772 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/audit.dylib

773 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/cacheprime.dylib

774 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/cap.dylib

775 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/catia.dylib

776 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/commit.dylib

777 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/darwin_streams.dylib

778 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/darwinacl.dylib

779 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/default_quota.dylib

780 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/expand_msdfs.dylib

781 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/extd_audit.dylib

782 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/fake_perms.dylib

783 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/full_audit.dylib

784 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/netatalk.dylib

785 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/prealloc.dylib

786 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/readahead.dylib

787 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/readonly.dylib

788 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/recycle.dylib

789 /Previous Systems.localized/2007-11-10_0619/usr/lib/samba/vfs/shadow_copy.dylib

790 /Previous Systems.localized/2007-11-14_1413/System/Library/Tcl/tdom0.8.0/libtdom0.8.0.dyl ib

791 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/auth/domain.dylib

792 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/auth/odsam.dylib

793 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/auth/script.dylib

794 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/auth/smbserver.dylib

795 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/auth/unix.dylib

796 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/auth/winbind.dylib

797 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/charset/CP437.dylib

798 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/charset/CP850.dylib

799 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/charset/macosxfs.dylib

800 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/idmap/ad.dylib

801 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/idmap/ldap.dylib

802 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/idmap/odsam.dylib

803 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/idmap/rid.dylib

804 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/libmsrpc.dylib

805 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/libsmbclient.dylib

806 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/libsmbsharemodes.dylib

807 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/pdb/ldapsam.dylib

808 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/pdb/odsam.dylib

809 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/audit.dylib

810 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/cacheprime.dylib

811 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/cap.dylib

812 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/catia.dylib

813 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/commit.dylib

814 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/darwin_streams.dylib

815 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/darwinacl.dylib

816 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/default_quota.dylib

817 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/expand_msdfs.dylib

818 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/extd_audit.dylib

819 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/fake_perms.dylib

820 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/full_audit.dylib

821 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/netatalk.dylib

822 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/prealloc.dylib

823 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/readahead.dylib

824 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/readonly.dylib

825 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/recycle.dylib

826 /Previous Systems.localized/2007-11-14_1413/usr/lib/samba/vfs/shadow_copy.dylib

827 /Previous Systems.localized/2008-02-28_1914/System/Library/Tcl/tdom0.8.0/libtdom0.8.0.dyl ib

828 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/auth/domain.dylib

829 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/auth/odsam.dylib

830 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/auth/script.dylib

831 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/auth/smbserver.dylib

832 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/auth/unix.dylib

833 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/auth/winbind.dylib

834 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/charset/CP437.dylib

835 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/charset/CP850.dylib

836 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/charset/macosxfs.dylib

837 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/idmap/ad.dylib

838 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/idmap/ldap.dylib

839 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/idmap/odsam.dylib

840 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/idmap/rid.dylib

841 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/libmsrpc.dylib

842 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/libsmbclient.dylib

843 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/libsmbsharemodes.dylib

844 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/pdb/ldapsam.dylib

845 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/pdb/odsam.dylib

846 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/audit.dylib

847 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/cacheprime.dylib

848 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/cap.dylib

849 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/catia.dylib

850 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/commit.dylib

851 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/darwin_streams.dylib

852 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/darwinacl.dylib

853 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/default_quota.dylib

854 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/expand_msdfs.dylib

855 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/extd_audit.dylib

856 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/fake_perms.dylib

857 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/full_audit.dylib

858 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/netatalk.dylib

859 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/prealloc.dylib

860 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/readahead.dylib

861 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/readonly.dylib

862 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/recycle.dylib

863 /Previous Systems.localized/2008-02-28_1914/usr/lib/samba/vfs/shadow_copy.dylib

864 /System/Library/Frameworks/PaleolatryArchprelatic.framework/Versions/A/Librarie s/libLoader.dylib

865 /Users/USER/Library/Application Support/1Password/Extensions/31499/EMAIL/components/libosxform_xpcom.dylib

866 /Users/USER/Library/Application Support/1Password/Extensions/31499/EMAIL/components/libosxform_xpcom.dylib

867 /Users/USER/Library/Application Support/1Password/Extensions/32009/EMAIL/components/libosxform_xpcom.dylib

868 /Users/USER/Library/Application Support/1Password/Extensions/32009/EMAIL/components/libosxform_xpcom.dylib

869 /Users/USER/Library/Application Support/1Password/Extensions/32010/EMAIL/components/libosxform_xpcom.dylib

870 - Agilebits Inc.

871 /Users/USER/Library/Application Support/1Password/Extensions/32010/EMAIL/components/libosxform_xpcom.dylib

872 - Agilebits Inc.

873 /Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.8.866/_platform_specific/mac_x64/libwidev inecdm.dylib

874 /Users/USER/Library/Application Support/com.operasoftware.Opera/WidevineCDM/1.4.8.824/_platform_specific/mac_x6 4/libwidevinecdm.dylib

875 /Users/USER/Library/F5Networks/Inspectors/OesisInspector.dylib

876

877 App extensions

878

879 com.agilebits.onepassword4.safariextensioncompanion

880 com.evernote.Evernote.SharingExtension

881 com.getdropbox.dropbox.garcon

882

883 Modifications

884

885 file added: /Applications/Opera.app/Contents/Versions/33.0.1990.115/Opera Framework.framework/Helpers/crashpad_handler

886 file added: /Applications/Opera.app/Contents/Versions/33.0.1990.115/Opera Framework.framework/Internet Plug-Ins/widevinecdmadapter.plugin

887 file added: /Applications/Opera.app/Contents/Versions/33.0.1990.115/Opera Framework.framework/Opera Framework

888 file added: /Applications/Opera.app/Contents/Versions/33.0.1990.115/Opera Framework.framework/Resources/UUID.ico

889 file added: /Applications/Opera.app/Contents/Versions/33.0.1990.115/Opera Framework.framework/Resources/UUID.ico

890 file added: /Applications/Opera.app/Contents/Versions/33.0.1990.115/Opera Framework.framework/Resources/UUID.ico

891 file added: /Applications/Opera.app/Contents/Versions/33.0.1990.115/Opera Framework.framework/Resources/UUID.ico

892 file added: /Applications/Opera.app/Contents/Versions/33.0.1990.115/Opera Framework.framework/Resources/UUID.ico

893 file added: /Applications/Opera.app/Contents/Versions/33.0.1990.115/Opera Framework.framework/Resources/UUID.ico

894 file added: /Applications/Opera.app/Contents/Versions/33.0.1990.115/Opera Framework.framework/Resources/UUID.ico

895 ...

896

897 Installations

898

899 Java 8 Update 71: 1/21/16, 8:27 PM

900 Office 2011 14.6.0 Update: 1/15/16, 3:10 PM

901 Office 2011 14.5.9 Update: 12/17/15, 10:43 PM

902 Google Voice and Video: 12/15/15, 8:57 PM

903 Java 8 Update 66: 12/2/15, 10:48 PM

904

905 Elapsed time (sec): 3834

Reply

Answer 5

Linc Davis

Level 10

209,547 points

Jan 27, 2016 4:35 PM in response to SSM1

A

The startup drive is failing, or there is some other internal hardware fault.

Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

B

The test results show other issues. I suggest that you defer the remaining steps until after the hardware issue has been dealt with. The steps below will not solve your problem.

Delete the applications "CCleaner" (useless) and "MPlayerX" (a remnant of a malware infection.)

C

Some of your user files (not system files) have incorrect permissions or are locked. This procedure will unlock those files and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.

Please back up all data before proceeding.

Step 1

If you have more than one user, and the one in question is not an administrator, then go to Step 2.

Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):

sudo find ~ $TMPDIR.. -exec chflags -h nosappnd,noschg,nosunlnk,nouappnd,nouchg {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-

You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.

Step 2 (optional)

Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.

Start up in Recovery mode. You may be prompted to select a language, then the OS X Utilities screen will appear.

If you use FileVault 2, select Disk Utility, then select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another drive icon. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.

Select

Utilities ▹ Terminal

from the menu bar. A Terminal window will open. In that window, type this:

resetp

Press the tab key. The partial command you typed will automatically be completed to this:

resetpassword

Press return. A Reset Password window will open. You’re not going to reset a password.

Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.

Select your username from the menu labeled Select the user account if not already selected.

Under Reset Home Directory Permissions and ACLs, click the Reset button.

Select

 ▹ Restart

from the menu bar.

D

Back up all data.

Run the following command in the same way as before. It moves to the Trash "semaphore" files that have not been cleaned up by the system and may be interfering with normal operation. The files are empty; they contain no data. There will be no output this time.

find L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.??????? -exec mv {} .Trash/ \; 2>&-

Log out or restart the computer and empty the Trash.

E

In the sidebar of a Finder window, or on the Desktop, please select the icon of the startup volume ("Macintosh HD," unless you gave it a different name.) Open it. Inside, there is a folder named "lost+found". It contains one or more corrupt files that are wasting a lot of storage space. Back up all data, then drag the folder to the Trash and empty. You may be prompted for your administrator password.

Reply

Answer 6

etresoft

Level 8

46,330 points

Jan 27, 2016 5:21 PM in response to SSM1

Hello SSM1,

You definitely need more RAM. While there is no conclusive evidence that your hard drive is failing, the hard drives in MacBook Pros of that vintage do tend to die after 2-3 years. Before I switched to SSDs, I used to replace my hard drives every two years, whether they needed it or not. Plus, OS X Yosemite and El Capitan are hybrids of iOS and OS X. They really run best with an SSD. And since you need to open up the machine anyway to add RAM, may as well get an SSD too.

I don't know if an Apple Store will upgrade your RAM or install an SSD. I suggest contacting a local Apple Authorized Service centre (https://locate.apple.com/) instead. They are more likely to give you an aftermarket upgrade like that. You can also perform the upgrades yourself if you are comfortable with that. If you want to go that route, I suggest getting the parts from OWC: http://macsales.com

There is no need to remove any applications. While MPlayerX is notorious for including adware in its installer, the app itself is not malware. You don't have any adware and you already have MalwareBytes for Mac, so ignore that advice.

You can also safely ignore all of those Terminal commands too. If you install a new hard drive, you will have to reinstall the operating system and that will obviously correct any problems with permissions, "semaphores", "lost+found", etc. - assuming any such problems existed of course.

Reply

Answer 7

Linc Davis

Level 10

209,547 points

Jan 27, 2016 7:43 PM in response to SSM1

******

There is no chance whatsoever that your problem will be solved by adding RAM.

The "MPlayerX" application is left over from an installation of the "VSearch" trojan. You downloaded it from the "sourceforge" malware site.

Reply

Answer 8

SSM1 Author

Level 1

0 points

Jan 27, 2016 5:50 PM in response to etresoft

I Appreciate your skepticism about the advice of novices. However, I would be very interested in hearing your recommendation or, if not something definitive, then the various possibilities. Many thanks.

Reply

Answer 9

etresoft

Level 8

46,330 points

Jan 27, 2016 7:00 PM in response to SSM1

Hello again SSM1,

I'm afraid you might have to be a little more specific. Those are my recommendations. Since I don't know how skilled people might be with electronic upgrades, my official recommendation would always be to contact an Authorized Apple Service centre and have them perform the upgrade. They will always give you an estimate before doing any work. They should also give you free diagnostics too. Any diagnostics done in person by a, Apple-certified, professional technician is going to be far better than what someone could guess at over an internet forum like this.

For someone used to doing this kind of upgrade, it is a 5-10 minute job. I assume they would charge for the labour, but they should only charge 10 minutes' worth of labour - and maybe more do install the OS and restore your data. You can always use OWC to see what the parts should cost.

Here are OWC's memory upgrades for your machine: http://eshop.macsales.com/MyOWC/Upgrades.cfm?sort=pop&model=439&type=Memory

And here are OWC's SSD upgrades for your machine: http://eshop.macsales.com/MyOWC/Upgrades.cfm?sort=pop&model=439&type=InternalDri ves

You have a rather large hard drive though. An SSD that size would be very expensive. You can always just get a new, inexpensive mechanical hard drive too. It certainly won't be as fast as an SSD. But it will probably be a little faster and if your current drive is failing, then it would give you another 2-3 years of use out of the machine.

My official recommendation would be to pare down your data to 400 GB or so and get a 500 GB SSD with 8 GB RAM. That would make your machine almost as fast as a new one for the least amount of money. Of course, there is always a risk that you could put money into this machine and then the logic board could fail. You should at least look at the new machines too. Just remember most new machines aren't upgradeable like your machine is. If you want a 500 GB SSD and 8 GB RAM, you have to buy it on day one. You'll want AppleCare too.

Reply

Answer 10

Linc Davis

Level 10

209,547 points

Jan 28, 2016 6:42 AM in response to SSM1

For the benefit of others who may find this thread, the comment marked as the solution is completely wrong. The original poster has 4 GB of memory, which is adequate for basic use. There is not a shred of evidence in any form that low memory is contributinghis problem.

The comment to "ignore Terminal commands" is mere trolling.

Reply

Answer 11

etresoft

Level 8

46,330 points

Jan 28, 2016 7:42 AM in response to SSM1

Hello again SSM1,

As long as we are leaving posts for the "benefit of others", we may as well clear up any lingering factual errors. Plus, this clarification may help future community members in their efforts to foster a positive community.

I consider Apple Photos to be a "basic" app. So, if someone is complaining that "Photos Runs SO Slowly" then there is something about their system that is not adequate for "basic use". Maybe the problem is RAM and maybe the problem is a failing hard drive. In truth, there is "not a shred of evidence in any form" that the hard drive is failing. However, given the age and poor performance of the machine, a failing hard drive does seem like a reasonable assumption. And if someone is going to go through the trouble to replace a hard drive, why not upgrade the RAM too? The machine was designed to be easily upgradeable. RAM upgrades are the fastest, easiest, most inexpensive, and risk-free upgrade one can perform. Why would someone try to talk someone else out of a RAM upgrade - especially if the hard drive needs to be replaced anyway? That just doesn't make any sense.

As for the comment to "ignore Terminal commands", that is simply good common sense. What is the point in trying to repair permissions or delete temporary files on a hard drive that is likely failing and is just going to throw away? In this specific case, those Terminal commands are simply useless and a waste of time. But in other situations, they could be useless, a waste of time, and dangerous. In this thread (i can not open numbers.), someone was advised to delete their entire sandbox folder, thus deleting preferences and data from all Mac App Store apps.

The moral of the story? Never execute someone else's Terminal commands unless you know what they are going to do. If you don't know, ask for a second opinion. Insert a space in the wrong place in a Terminal command and a safe command can easily delete all of your data and make your machine unbootable. Don't assume that silence is consent. This is a big forum and people don't see every thread.

Reply