i have a problem making a new apple id.in the account section there is no option as none.it selects visa by default and on giving details shows declined.that has disabled my appleid to be made.what should i do?

I have a problem making my new apple id.In the account section there is no option as "none" .it directly selects visa and on the other hand when I provide the details it says the payment is declined.what am i supposed to do to make the apple id successfully?

iPhone 5s, iOS 9, 16gb

Posted on Jan 26, 2016 8:05 AM

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1 reply

Jan 27, 2016 2:10 PM in response to chayanikafromnull

Hi chayanikafromnull,


Welcome to the Apple Support Communities! I'm sorry to hear you are having these issues with your Apple ID. I'm a bit unclear if you are trying to set up a new Apple ID/iTunes Store account without an associated billing card or if you are trying to remove the card info from an existing account, but in either scenario you may find the information and troubleshooting steps outlined in the following articles helpful:


Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Support

Change or remove your Apple ID payment information - Apple Support

Why can’t I select None when I edit my Apple ID payment information? - Apple Support


Also note that if you currently have an existing Apple ID, it is generally advisable to simply change the info associated with that Apple ID, rather than create an entirely new one:


Change your Apple ID - Apple Support


Regards

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i have a problem making a new apple id.in the account section there is no option as none.it selects visa by default and on giving details shows declined.that has disabled my appleid to be made.what should i do?

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