iOS 9.2.1

Unable to install, not connect to Internet after verified update.

wifi is excellent .

Posted on Jan 26, 2016 8:42 AM

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4 replies

Jan 26, 2016 8:47 AM in response to kimykh

We need much more information to give you specific help. Tell us step-by-step, in detail what your actions are.


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Jan 26, 2016 9:12 AM in response to ChitlinsCC

iPhone 5 32g

current ios 9.2

Setting-software update- install now- agree the T&C

system pop up message show verify update - result : unable to verify update ( iOS 9.2.1 failed verification because you are no longer connected to the Internet)


method have tried

reset network

shut down and on back

log out I cloud

reset with power button and home button


Another iphone 5 32g have successfully install the new iOS 9.2.1

Jan 26, 2016 8:21 PM in response to kimykh

I had this issue and fixed it by deleting the download and retrying the whole process - no need to use iTunes.


To delete the download on your phone, go to Settings/General/Storage & iCloud Usage/(Storage) Manage Storage - find the download in the list that eventually populates (it has the logo of the settings app), tap it and tap delete. Now go all the way back to Settings/General/Software Update and try again in the usual fashion - you will need >50% battery and a wifi network as per.

Hope that helps

See the answer in context



Thanks to DCW77

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