I have my watch mirror my phone but neither will make the chime noise when I receive a text? They both have volume is on and are not on do not disturb. All I get is the haptic alert

Question

I have my watch mirror my phone but neither will make the chime noise when I receive a text? They both have volume is on and are not on do not disturb. All I get is the haptic alert

I have an iPhone 6S plus and a 38mm apple watch. Both are up to date on software. Since I got the watch my phone and watch don't make the chime sound when I receive a text. The watch will only give me the haptic indication and the cell phone doesn't make a sound at all. I have the volume on high and it is not on do not disturb. What gives?

Apple watch 38mm-OTHER, using with an iPhone 6S plus

Posted on Jan 26, 2016 12:30 PM

Reply

Answer 1

Pmintz25

Level 4

2,058 points

Jan 26, 2016 12:33 PM in response to fulmerpartyofsix

Is this with every text or just from certain people?

There is a way to enable "Do not disturb" for a single person and it won't show the Moon symbol on your iPhone. If you only have problems from one person, go to their text and tap "Details" next to their name. You can turn off do not disturb for this particular person.

Reply

Answer 2

Jonathan UK

Level 10

164,015 points

Jan 26, 2016 12:45 PM in response to fulmerpartyofsix

Hi

How notifications behave depends on the status of your devices. In order to bring notifications to your attention as soon as possible:

- If your iPhone is unlocked, you will receive notifications on your iPhone instead of on your watch.

- If your iPhone is locked or asleep and your watch is unlocked (regardless of whether the watch screen is asleep or awake) and on your wrist, you will receive notifications on your watch.

- If your watch is locked or has Do Not Disturb enabled, notifications will go to your iPhone.

More information:

About notifications on your Apple Watch - Apple Support

To check your alert settings for Messages on your watch:

On your iPhone, in the Watch app, go to: My Watch > Messages:

- Perhaps choose Custom and check - under Alerts - that Show Alerts, Sound and Haptic are each enabled.

On your iPhone, in the Watch app, go to: My Watch (bottom left tab) > Sounds & Haptics:

- Check the Alert Volume;

- Check that Silent Mode is not enabled;

- Check that Haptic Strength is set to the middle or far right hand side of the slider.

Reply

Answer 3

Azgolf

Level 1

11 points

Oct 14, 2016 10:07 PM in response to Pmintz25

The new iPhone 6/6 Plus and iPhone 6s/6s Plus delivers user-friendly design and inherit the "mute button" located on the side from iPhone 5/4. You are able to switch to "silent mode" by turn off the mute button. Once on, you are no longer able to hear any sounds while receiving calls and messages. Make sure it is not turned on. Very small switch on upper left side. I turned the mute on accidentally when installing new phone into case. Drove me crazy for two days. Flip the switch.

Reply