safari crash after 9.2.1 update

Hi!


I updated to 9.2.1 this morning.

All seemed well until I started Safari.


When I start Safari and tap on the search/URL bar, safari crashes. I cleared all history and website data, restarted my iPhone, but this didn't help.

Any other suggestions?


By the way: I have the same problem on my iPad.


Thanks for your time!

Posted on Jan 27, 2016 12:47 AM

Reply
13 replies

Jan 27, 2016 12:48 AM in response to pmas

Try to reset your device. This won't delete your data stored on this device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

safari crash after 9.2.1 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.