HT203353: If Safari is slow, stops responding, quits unexpectedly, or has other issues

Learn about If Safari is slow, stops responding, quits unexpectedly, or has other issues
MedMarkCo
Level 1 (0 points)

Q: Safari address bar non-functional after 10.11.3 Update

After Jan 22 10.11.3 update, Safari address bar only displays active website address.  Attempts to navigate or quick search by typing in address bar fail.  No action results.  Only reload icon functions to reload existing page.  Anyone else seeing same?

 

Upon opening a new window, the address bar works as it should.  Once a webpage (URL) has been navigated the address bar no longer functions properly.

Mac mini, OS X El Capitan (10.11.3), null

Posted on Jan 27, 2016 8:39 AM

by D.Cohen,Solvedanswer
D.Cohen D.Cohen
Level 6 (8,424 points)
Desktops
A:

Hey! Take a look at this. This temporary has helped a number of users here. With time, everything should be resolved so wait for a while.

Possible solution to address bar problem: disable Safari Suggestions


If you have problems opening webpages, take a look at these troubleshooting techniques suggested by Apple.

https://support.apple.com/en-us/HT204098


Go to Safari menu (At the very top right side of your screen next to Apple icon), choose "Quit Safari"

press "Shift" button and while holding this button on your keyboard single click on the Safari icon on your Dock.


Open Safari - Preferences - Privacy - Remove All Website Data.


Open the Go menu with Option (Alt) key pressed - Library - locate Safari folder and move it to your desktop. Restart your Mac, open Safari and delete the folder from your desktop.


Also, you may try these steps:


Restart your Mac.


Try Safe Boot:


- Shut down your Mac

- Wait until your computer turns off and after that press the Power button

- Right after you hear the startup tone, press and hold the Shift key

- Release the Shift key when you see a grey Apple sign and the progress bar below this sign

- After your Mac boots up, restart it as you usually do.


Posted on Jan 27, 2016 8:50 AM

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MedMarkCo

Q: Safari address bar non-functional after 10.11.3 Update

  • All replies
  • Helpful answers

  • by D.Cohen,Solvedanswer

    D.Cohen D.Cohen Jan 27, 2016 8:50 AM in response to MedMarkCo
    Level 6 (8,424 points)
    Desktops
    Jan 27, 2016 8:50 AM in response to MedMarkCo

    Hey! Take a look at this. This temporary has helped a number of users here. With time, everything should be resolved so wait for a while.

    Possible solution to address bar problem: disable Safari Suggestions


    If you have problems opening webpages, take a look at these troubleshooting techniques suggested by Apple.

    https://support.apple.com/en-us/HT204098


    Go to Safari menu (At the very top right side of your screen next to Apple icon), choose "Quit Safari"

    press "Shift" button and while holding this button on your keyboard single click on the Safari icon on your Dock.


    Open Safari - Preferences - Privacy - Remove All Website Data.


    Open the Go menu with Option (Alt) key pressed - Library - locate Safari folder and move it to your desktop. Restart your Mac, open Safari and delete the folder from your desktop.


    Also, you may try these steps:


    Restart your Mac.


    Try Safe Boot:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - After your Mac boots up, restart it as you usually do.


  • by MedMarkCo,

    MedMarkCo MedMarkCo Jan 27, 2016 8:46 AM in response to D.Cohen
    Level 1 (0 points)
    Jan 27, 2016 8:46 AM in response to D.Cohen

    Thank you - will work through suggestions.  Have rebooted and re-installed El Capitan.  Did not fix.  Not just BING - same now happening with Google after navigating to a website.URL.  Going to check Safari on my MacBook Air to see if it is having same issue.  All was fine with MB last weekend (not updated with 10.11.3).

     

    Also noticed that my iPad was crashing every time I tried to enter text into iOS Safari yesterday.  Performed the iOS update that released yesterday and the problem disappeared. 

  • by MedMarkCo,

    MedMarkCo MedMarkCo Jan 27, 2016 8:52 AM in response to D.Cohen
    Level 1 (0 points)
    Jan 27, 2016 8:52 AM in response to D.Cohen

    Disabling Safari Suggestions seems to have eliminated the problem.  (Possible solution to address bar problem: disable Safari Suggestions)  Thank you!

  • by D.Cohen,

    D.Cohen D.Cohen Jan 27, 2016 8:59 AM in response to MedMarkCo
    Level 6 (8,424 points)
    Desktops
    Jan 27, 2016 8:59 AM in response to MedMarkCo

    Great, you are welcome!