I have downloaded HUNDREDS of photos and I don't know where they are.

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Level 1

0 points

I have downloaded HUNDREDS of photos and I don't know where they are.

First of all I apologise for my complete lack of basic knowledge of my devices. I am a busy Mum and cannot seem to get to the bottom of my problem.

I have an iPhone 6 and the storage is almost full. I have a lot of photos and thought I could make sure all my photos are on my iMac and then delete them all from my iPhone.

When I went into the iCloud to download them on to my computer every single one came up in its own window. Hundreds of them. I ended up just turning the computer off. I now don't know where all these photos are.

My question is how can I get all these photos in the computer in a folder called something like, "iPhone photos" in iPhoto?

If my photos are in the iCloud can I just delete all my photos on my iPhone anyway and they will still be in the cloud?

I have so many precious photos of my late mother and am nervous of losing them.

iPhone 6, iOS 9.2.1

Posted on Jan 27, 2016 8:28 AM

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Answer 1

razmee209

Level 10

199,266 points

Jan 27, 2016 9:05 AM in response to RosieHeather

Usually when you plug your phone to your pc/mac, you can import pics from phone to pc/mac, see link below.

Import photos and videos from your iPhone, iPad, or iPod touch to your computer - Apple Support

you mention icloud - those are the two icloud support links.

My Photo Stream FAQ - Apple Support

iCloud Photo Library FAQ - Apple Support

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Answer 2

elcpu

Level 7

31,586 points

Jan 27, 2016 9:32 AM in response to RosieHeather

Do not delete the photos on the phone until you can verify that they are safely on your Mac. Then make a backup of the photos from the Mac to an external drive. This is critical with irreplaceable pictures. Depending on your settings, deleting them on the phone could delete them on iCloud as well.

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Answer 3

RosieHeather Author

Level 1

0 points

Jan 28, 2016 2:07 AM in response to razmee209

I Have downloaded and backed up my photos on my computer. I deleted most of my hundred of photographs from my iPhone. As I went to take a video today it says I can't as I don't have enough storage. I dont have much music or apps. Im

so confused.

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Answer 4

elcpu

Level 7

31,586 points

Jan 28, 2016 7:39 AM in response to RosieHeather

Rosie,

First try a forced restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Ignore the "Slide to power off" text if it comes up. You will not lose anything.

If the above does not allow you record still, connect your iPhone to your computer, open iTunes, select the phone and on the Summary page that opens there will be a usage bar at the bottom. How much open storage does it show? How much does it show for Other?

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Answer 5

Csound1

Level 9

60,063 points

Jan 28, 2016 7:44 AM in response to RosieHeather

RosieHeather wrote:

I Have downloaded and backed up my photos on my computer.

Then what is the problem, if you have done as you say your photos are safe on your computer, exactly as you wanted them.

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Answer 6

ManSinha

Level 6

12,183 points

Jan 28, 2016 7:47 AM in response to RosieHeather

RosieHeather wrote:

I Have downloaded and backed up my photos on my computer. I deleted most of my hundred of photographs from my iPhone. As I went to take a video today it says I can't as I don't have enough storage. I dont have much music or apps. Im

so confused.

Did you empty the Recently deleted pictures folder?

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