Q: Itunes issues

Hello there, paulandnic.

It sounds like you're trying to move your iTunes Library to an external drive. The following Knowledge Base article offers up some great steps on how to consolidate and move your Library to an external drive:

Back up your iTunes library by copying it to an external drive

Consolidate your iTunes library

First, make sure that all of your the items in your library are in one place.

1. Open iTunes Preferences:
   Mac: Choose iTunes > Preferences.
   Windows: Choose Edit > Preferences. If you can't see the menus, learn how to turn on iTunes menus in Windows 7 and 8.
2. Click Advanced.
3. Make sure the option to "Copy files to iTunes Media folder when adding to library" is selected
   .

   When you select this option and add files to iTunes, iTunes places copies of the originals in the iTunes Media folder. The original files are left in their original locations.

    

   If you’d like to save space on your computer,  you can delete the original files after you confirm that they're in the iTunes Media folder.

4. Click OK.
5. Choose File > Library > Organize Library.
6. Select the option to "Consolidate files."
   
7. Click OK.
   
   If you originally did not have the option to copy files enabled, iTunes will copy files outside of the iTunes Media folder from their original locations to the iTunes Media folder. To save space on your hard disk, you might want to delete the original files after confirming they have been moved and are backed up.

Copy the iTunes folder to your external drive

To copy all the items in your iTunes library (including the iTunes Library file that holds all your playlists, playcounts, ratings, and other data) to your external drive:

1. Quit iTunes.
2. Locate your external drive.
   Mac: On the desktop or Finder sidebar.
   Windows: In My Computer.
3. Locate your iTunes folder:By default, the iTunes folder is located in:
   Mac: Finder > username > Music
   Windows XP: \Documents and Settings\username\My Documents\My Music\
   Windows Vista: \Users\username\My Music\
   Windows 7 or 8: \Users\username\Music\

4. If the iTunes folder is not in the default location listed above, find the iTunes folder by following these steps:

    
    
   1. Open iTunes Preferences:
        Mac: Choose iTunes > Preferences.
        Windows: Choose Edit > Preferences.
    
   2. Click Advanced.
    
   3. The location of your iTunes folder will be listed in the "iTunes Media folder location" box.
       
5. Drag the iTunes folder to your external drive. This can take a while if you have a lot of items.
   
6. When the transfer is complete, your iTunes Library will have been successfully copied to your external drive.

Thanks for reaching out to Apple Support Communities.

Kind Regards.