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Helpful answers
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Jan 28, 2016 11:47 AM in response to Mihnea Platonby joe_7399,Greetings Mihnea Platon,
Thanks for using the Apple Support Communities!
I understand that Facebook is not responding as expected while using Safari on your Mac. To begin troubleshooting, I would first suggest clearing the caches and history in Safari.
To clear the cache, cookies, and other data being stored on your computer from Facebook, please follow through the steps below:
- Choose Safari > Preferences.
- Click the Privacy icon.
- Click the Details button.
- Search for the name or domain of the website whose data you want to remove.
- In the results list, click the domain (like example.com) that has data you want to remove.
- Click Remove.
- When you're finished, click Done and close the preferences window.

If Safari doesn‘t load a page or webpage items are missing
Once clearing the caches and cookies, please follow through the steps in the support article linked below to clear the Safari browsing history.
Safari 9 (El Capitan): Clear your browsing history
Then quit Safari, and relaunch it, finally testing Facebook to see if the issue persists.
Have a great day!
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Jan 28, 2016 12:21 PM in response to joe_7399by Mihnea Platon,Hello! Unfortunately this steps did not solve my problem. When i'm in Safari on Facebook the news feed is updating all the time and i can't scroll because the cursor is going in the bottom of the page...and all problems appeared after the update
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Jan 28, 2016 1:26 PM in response to Mihnea Platonby joe_7399,Hello Mihnea Platon,
Thanks for replying with this information. The next step I would suggest is disabling all Safari extensions. After you disable, test Facebook. If it is working again as expected, start turning them on one by one and see if you can isolate the extension that may be causing the issue.
Turn off Safari Extensions
You can turn off Safari Extensions to learn whether any are causing the issue.
- From the Safari menu, choose Preferences.
- Click the Extensions icon, then select an extension from the list.
- Deselect the Enable checkbox to turn off that extension.
If turning off an extension resolves the issue, check for extension updates by clicking Updates in the lower-left corner of the window. Or remove the extension by clicking the Uninstall button.
If Safari is slow, stops responding, quits unexpectedly, or has other issues - Apple Support
Cheers!
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Jan 29, 2016 1:23 AM in response to joe_7399by Mihnea Platon,Hello Joe! I tried to do what you told me buuuut I have no extensions instaled out there :-? So I don't have what to turn off )
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Jan 29, 2016 6:14 AM in response to Mihnea Platonby Eric Root,Try another browser as a test.
If Facebook behaves as expected using Firefox try the below.
Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

