HT204204: Update the iOS software on your iPhone, iPad, or iPod touch

Learn about Update the iOS software on your iPhone, iPad, or iPod touch
Celestial268
Level 1 (12 points)
iPad

Q: Checking for software update on iPad 2 and it keeps loading all day

Was checking for software updates on ipad2, and it kept loading. Tried in am and afternoon and still loading. All apps are closed.  How do I correct this ?

iPad 2, iOS 7.1

Posted on Jan 27, 2016 12:04 PM

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Celestial268

Q: Checking for software update on iPad 2 and it keeps loading all day

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  • Helpful answers

  • by elcpu,Helpful

    elcpu elcpu Jan 28, 2016 6:17 AM in response to Celestial268
    Level 6 (16,265 points)
    Photos for Mac
    Jan 28, 2016 6:17 AM in response to Celestial268

    Hi Celestial, if you are trying this update over the air, try updating through iTunes instead. Just connect your iPad to your PC or Mac, open iTunes and select your iPad on the left upper corner. An update window should pop up but if not on the Summary window that opens just click on update.

     

    Before you do the above I also suggest the following, a forced restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Ignore the "Slide to power off" text if it comes up. You will not lose anything. Then sign out of the iTunes Store and sign back in.

  • by Celestial268,

    Celestial268 Celestial268 Jan 28, 2016 6:20 AM in response to elcpu
    Level 1 (12 points)
    iPad
    Jan 28, 2016 6:20 AM in response to elcpu

    Ended up powering off iPad. The upgrade to ios9.2 was showing in am so iI downloaded and it fixed the problem. Thanks