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Helpful answers
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Jan 27, 2016 12:45 PM in response to Chloe199816by Demo,You need to enter your Apple ID which is an email address in order to activate iMessage. Go through these troubleshooting steps.
If you get an error when trying to activate iMessage or FaceTime - Apple Support
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Jan 27, 2016 3:29 PM in response to Demoby Chloe199816,I have done that, thankyou but none of that worked.