Q: MS Outlook 2016 inbox unable to Sync on El Capitan

I have a user that is on El Capitan with MS outlook 2016 who was running just fine and suddenly last Friday (22nd Jan. 2016) she stopped getting new e-mails. I have tried manual syncing which does nothing.Tried restarting the system, clearing the cache, and removed all public folder access. None of these attempts have solved the issue. Any ideas on a fix that will get the inbox syncing again? I am trying not to rebuild Rome (new profile, reinstall Office 2016 etc)

Regards,

MichaelB

MacBook Pro with Retina display, OS X El Capitan (10.11.1)

Posted on Jan 27, 2016 12:48 PM

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Q: MS Outlook 2016 inbox unable to Sync on El Capitan

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by BobTheFisherman,

BobTheFisherman Jan 27, 2016 4:07 PM in response to MichaelBIT
Level 6 (15,741 points)

Jan 27, 2016 4:07 PM in response to MichaelBIT

http://answers.microsoft.com/en-us/mac
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by Templeton Peck,

Templeton Peck Jan 28, 2016 9:59 AM in response to MichaelBIT
Level 9 (62,070 points)

Jan 28, 2016 9:59 AM in response to MichaelBIT

Ask on the MS Mac forums as Bob already linked to. These forums are for troubleshooting Apple products compatibility with Windows.
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by JtheK,

JtheK Jan 29, 2016 7:29 AM in response to MichaelBIT
Level 1 (94 points)

iPhone

Jan 29, 2016 7:29 AM in response to MichaelBIT

Here's the link to the Outlook 2016 for Mac forum: http://answers.microsoft.com/en-us/mac/forum/macoffice2016-macoutlook?sort=lastr eplydate&dir=desc&tab=threads&status=all&mod=&modAge=&advFil=&postedAfter=&poste dBefore=&threadType=all&tm=1454081356713
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Q: MS Outlook 2016 inbox unable to Sync on El Capitan

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by BobTheFisherman,

by Templeton Peck,

by JtheK,

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