Yahoo mail problem

Question

Yahoo mail problem

Help!!! I've been using iOS mail without issue for about 5 years with the same email account(BT/Yahoo). Yesterday it wouldn't import any mail saying that my password wasn't recognised. I deleted the account and tried reinstalling. No success. Yahoo tab asked me to input email and password then returned to initial page in settings. I can access the account via yahoo app(which is rubbish) and via PC without problems. 3 hours on phone/ online chat with BT without success. I also installed the account manually however no sign of sent mail, notes or contacts. Any help greatly received!!!

iPad 2 Wi-Fi, iOS 9.2.1

Posted on Jan 27, 2016 1:27 PM

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Answer 1

brenden dv

Community Specialist

Jan 28, 2016 12:01 PM in response to Steven Callaghan

Hi Steve,

Welcome to the Apple Support Communities! I'm sorry to hear that you are having issues with your Mail accounts on your iPad, especially after it had been working successfully for so long. It sounds like you have been on the right track in your troubleshooting. If you continue to have issues with your Yahoo mail account in Mail, you may want to double-check the troubleshooting steps outlined in the following article, up to and including contacting Apple Support directly if necessary:

Get help with Mail on iPhone, iPad, and iPod touch - Apple Support

Regards

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