mtm86

Q: Just had new hard drive put in mac book pro and now it wont boot up. get circle with line through it..

Just had new hard drive put in mac book pro and now it wont boot up. get circle with line through it..

any ideas?

Posted on Jan 27, 2016 2:28 PM

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Q: Just had new hard drive put in mac book pro and now it wont boot up. get circle with line through it..

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  • Helpful answers

  • by lllaass,

    lllaass lllaass Jan 27, 2016 2:32 PM in response to mtm86
    Level 10 (187,764 points)
    Desktops
    Jan 27, 2016 2:32 PM in response to mtm86

    Prohibitory symbol

    When you see a circle with a slash symbol instead of the Apple logo, it means your Mac couldn't find a valid System Folder to start up from.

    If you're using your Mac at a school or business, it might be trying to start from the wrong version of OS X. Contact your IT department for more help.

    If this is your personal Mac, try reinstalling OS X by using OS X Recovery.

    If your Mac does not have Internet Recovery then you will have to insert OSX install DVD and boot from that DVD and install OSX from DVD.

  • by Barry Hemphill,

    Barry Hemphill Barry Hemphill Jan 27, 2016 4:24 PM in response to mtm86
    Level 8 (37,996 points)
    Peripherals
    Jan 27, 2016 4:24 PM in response to mtm86

    Take it back to whoever installed the HD and tell them to fix it.

     

    Barry