Q: I have the lavender sport band. Has anyone else experienced irritation from the metal fastener on the lavender band?
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by Jonathan UK,Jan 27, 2016 4:20 PM
Jonathan UK
Jan 27, 2016 4:20 PM
in response to darcyfromguilford
Level 8
(35,896 points)
Apple WatchHi Darcy
If you experience redness, swelling, itchiness or any other irritation or discomfort on your skin around or beneath your watch, Apple recommends that you remove it and consult a doctor / physician before wearing it again.
Skin reactions can be a result of various causes including:
- Allergies (eg to nickel);
- Extended exposure to irritants (eg soap or sweat);
- Environmental factors;
- Wearing the band too tightly or too loosely (eg causing rubbing).
Irritants can make skin reactions more likely if found between the watch and/or band and your skin. Keeping your watch, band and skin clean and dry can maximise comfort and prevent long-term damage to the watch. It is especially important to do this after workouts or exposure to liquids that can cause skin irritation.
Also check that you are wearing Apple Watch with the right fit (neither too loosely nor too tightly).
More information:
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by Jonathan UK,Jan 27, 2016 4:21 PM
Jonathan UK
Jan 27, 2016 4:21 PM
in response to darcyfromguilford
Level 8
(35,896 points)
Apple Watch
You mention that you did not experience this issue with your previous watch or replacement band.
If you are concerned about a potential manufacturing defect with your new band, contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having it checked under warranty: